Hanoi Passion Suite Hotel

In our trip to Vietnam, Taiwan, HK this was the best hotel even though it was the cheapest. We got large rooms with two double beds, intricately made for us. However what was exceptional was the service. The room was 5 floors up and there was no elevator (not the best) but the receptionist made up for it by carrying our heavy luggage up the stairs. When we were checking out too, we called front desk. Le climbed 5 set of stairs immediately to grab the heavy items from us. Apart from this, all our needs were taken care of. We were picked up from the hotel with a guy carrying placard with my name. We were picked up from the hotel by taxi for the airport. We were able to give all our dirty clothes for laundry to the front-desk and receive it next morning. We were picked outside our hotel for Halong Bay tour due to it's convinient location in Old Quarter. The front-desk staff was very thorough at booking these. The front desk guy (Le) also gave us a map explaining where to look for shopping in the night. Hanoi Weekend Night Market is a 5-minute walk away from the hotel. French Quarter is 15-minute walk. Once we had a problem with hot water. We called front-desk, Le came immediately up 5 flight of stairs and instructed us on how to use the water heating system. We made sure to tip Le in the end for his help. In summary, huge spacious room in an excellent location with unparalleled service for dirt-cheap price (18$).

Nice place. Just 2 minor things they could pick up .on But overall liked it there Mia the owner nice woman friendly and helpful

Our stay at Hanoi passion suite was okay except its location was not good

Hotel in good location for old quarter.

The staff is outstanding. They were so very helpful. This is a small hotel with rooms on four floors without an elevator. So be prepared to go up and down steps. The location was perfect for my needs in the old quarter of Hanoi.