dont stay here
like so many hotels on this site.. the photos are of the hotel but are NOT a true representation... its tiny and ild. the room is a good size but the only window opens onto and internal stairwell. the shower tiles are quite mouldy. the breakfast was changed daily but each day the options where less and less untill the only option was two fried eggs on white sliced bread. we found out later it was because the owner was trying to save money by cooking breakfast himself. NOW as for the owner... RUDE. from the bad breakfast to him forgetting to book our car to the airport which he charged us US$22 For. WHICH LEFT US RUNNING FOR OUR FLIGHT. he is typical rude North Viet old man
Phillip, Urlaub mit Freunden (2 Nächte), 8. März. 2020
Unfortunately there was lots of issues during my stay. The only positive was the location. They were updating the breakfast area so breakfast was delivered to the room however every morning this was wrong, which was a frustrating and had to wait another 30-40 mins for a replacement. One morning I ordered a chicken sandwich, I received lettuce and tomatoes on bread! I was also given no cutlery serval times. Then the problems got worse. The wifi was so slow it was pointless using it, the hot water in the shower kept going on and off and one night I had no hot water at all until the next evening. The same night my electricity went off at 10pm and wasn’t moved room till midnight. This was so frustrating as I had a tour at 7am the next morning and a 7 year old. I was refunded for my taxi to the airport but that was $15 which I just don’t feel justified the amount of inconveniences I had.
Paige, Familienurlaub (6 Nächte), 1. März. 2020
The staff was so friendly and accommodating! This hotel came recommended from a family friend whose wife is from Vietnam.
The staff helped us to book our trips for our stay during our time in Hanoi, and their recommendations were fantastic.
My fiance and I had previously stayed in 5 star hotels in Ho Chi Minh, and in our opinion, this was our favorite hotel. It misses the "amenities" that must be a requirement for a 5-star designation, but it felt like they were really looking out for us and the room was clean and comfortable. Highly recommend.
Brian, Reise (1 Nacht), 7. Jan.. 2020
When we arrived, we were treated with juice and refreshments. The hotel was very clean and the staff was friendly and helpful. They even made us breakfast to-go when we had an early morning flight. Would recommend.
Urlaub mit Freunden (2 Nächte), 7. Jan.. 2020
Great place for family
Traveled with family... Was an easy check in. Location wise, very convenient. Lots of good eating places nearby.
Staff were friendly... Spoke decent English.
Room and bathroom spacious.
Breakfast was good as well.
ADRIAN, Familienurlaub (2 Nächte), 1. Dez.. 2019
The staffs at this hotel are amazing, stayed here 4 nights and really enjoy. Great location in Old Quarter with quick and easy access to everything, definitely stay again.
Cheng, Reise (4 Nächte), 24. Nov.. 2019
Best customer service
Best customer service ever, they go above and beyond for their guests
Oscar, Reise (3 Nächte), 14. Nov.. 2019
Convenient location, under 10min walk to centre of old quarter and lake. Helpful friendly staff, very modern and clean hotel. Our room was freshened up every day
Reise (2 Nächte), 13. Nov.. 2019
The staff is so wonderful. Incredibly helpful in every way. Very fortunate to have found this place. Victor, the manager is AMAZING!
Very happy, indeed!
Brandee, Reise (2 Nächte), 12. Nov.. 2019
Very friendly staff and porter. Good selection for breakfast. A very thoughtful gift on departure also.
Romantikurlaub (2 Nächte), 8. Nov.. 2019