Ortea Palace Luxury Hotel

Great Choice in Ortigia (but not perfect service)

Parked at hotel door in public parking €15 per day. They seemed disappointed not taking their valet parking at €30. The Exec suite at €535 a night was possibly the best room I've ever stayed in. (should be at that price). Great facilities and view over the water. Loved it. A few minor issues took the shine off...1) No tea bags in room and took 30m to arrive. 2) The beautiful bath took 45m to fill. 3) Multiple waiter service at breakfast led to mis-communications and delays. Small points easily fixed but disappointing for a Luxury hotel. If I overlook these points it was a fabulous stay and I would recommend. The choice of top class hotels on Ortigia island is not great, I don't think I could have done better.

David, Reise (1 Nacht), 18. Sep.. 2021

Authentische Hotels.com-Gästebewertung

Top of the pop

A stay of three nights end of July 2021. One of the most beautiful Hotels I have ever been, this definitely made my little trip a memorable experience. I loved the place, everything was on point and I will definitely go back. Top of the pop and two thumbs up from my side. PS. I am a very picky person when it comes to Hotels and Locations, you can trust my review

Nastasia, Urlaub mit Freunden (2 Nächte), 29. Juli. 2021

Authentische Hotels.com-Gästebewertung

The property was beautiful. The hotel is the old post office and it stands out as one of the nicest buildings in the area. I knew nothing about ortigea and Siracusa (and Sicily for that matter) and I chose this hotel based on the 5 star filter and proximity to all the tourist sites to see. The pictures on Expedia were spot on with how beautiful the hotel really is which is super important to me as a traveler. I hate when properties use filters and professional photographers to mask blemishes. But the pictures I saw before booking truly matched when I arrived. Based on how beautiful the building was, I’m happy to say the staff matched our expectations. They were attentive, super accommodating, and extremely nice to deal with. All of them. They helped us every step of the way with tours, reservations, retrieving forgotten items at other locations, etc. The rooms were all amazing. We booked 3 rooms for our group. We all had duplexes which were stunning. If you are traveling with children, request a connecting room in advance. There is an amazing restaurant on the top floor I highly suggest you have dinner at during sunset time. The views are spectacular of the water. My only gripe was that the pool was closed due to covid concerns. I didn’t ask in advance so this was my fault. When traveling to Siracusa, stay on the island of ortigea and stay at this hotel, the Ortea palace. They won’t disappoint.

Familienurlaub (3 Nächte), 13. Juli. 2021

Authentische Expedia-Gästebewertung

Surprisingly good, with terrible shower

The hotel is incrediboe. Very well located, within walking distance from the whole nightlife of Siracusa. We managed to find parking on the street during week days, and for the weekend the hotel parking was life saving (although expensive). The staff was super friendly and kind, and breakfast service was very good. They did seem a bit understaffed, but that may be due to reopening due to COVID. Only downside is the bathroom: It was very espacious and clean, however the shower was absolutely terrible: Small box, with low pressure water and never hot enough water... Felt like a cheap option, not matching the rest of the hotel. Overall it wasn't an absolute deal breaker, and I would most certanly go again.

Rafael, Reise (3 Nächte), 7. Juli. 2021

Authentische Hotels.com-Gästebewertung

Incredible staff and perfect location

thw staff were amazing, especially the breakfast team, front desk, made us feel it’s the home away from home.

nancy, Reise (2 Nächte), 23. Dez.. 2019

Authentische Hotels.com-Gästebewertung

This hotel is in the center of Ortigia and near all the shops and restaurants. Excellent rooms with wonderful views of the sea.

Jay, Geschäftsreise (4 Nächte), 15. Dez.. 2019

Authentische Expedia-Gästebewertung

Greatest hotel in Italy

The staff was so amazing. The room was phenomenal. The location was perfect. Welcome champagne and snacks in the room

Michael, Reise (1 Nacht), 1. Okt.. 2019

Authentische Hotels.com-Gästebewertung

Hotel is in a great location and it is so clean and well appointed. The staff were friendly and very helpful at every exchange. I would highly recommend this hotel and to stay in Ortigia for at least a few days. The farmers market across the street is fantastic!

Romantikurlaub (1 Nacht), 18. Sep.. 2019

Authentische Expedia-Gästebewertung

Nice staff, updated, comfortable beds, great breakfast

Susan, Familienurlaub (2 Nächte), 22. Aug.. 2019

Authentische Expedia-Gästebewertung

Overall, poor attention to detail - the bellboy brought the wring luggage and never followed through on requests; the front desk sent us to a restaurant that was closed.

Reise (1 Nacht), 20. Aug.. 2019

Authentische Expedia-Gästebewertung