Holiday Inn Resort Vana Nava Hua Hin

Perhaps because it was New Year’s Eve and the staff had a lot of plans to attend too and in a lot of situations they seemed to be overwhelmed and lacking of experience but because of this you were made to feel like one or a herd of people to move around the hotel or be banned from certain areas or basically made to feel like a transitional entity.

Pleasant stay but it’s a kids friendly place

Excellent service, location. The staff are so nice. We definitely want to come back!

เวลาเช็คอินคือ 15:00 น. แต่พอไปถึงบอกให้รอถึง16:00น. เพราะยังทำความสะอาดไม่เสร็จ โรงแรมระดับนี้ไม่น่าพลาดเรืองเล็กๆน้อยๆแค่นี้นะคะ

Good family .

excellence place for family with kids. next to vana nava water park. the entire place has been designed to let kids enjoy and at the same time let parent comfortably having their own times

Great water park ,very reasonable price for food. Big help free shuttle bus to all needed destinations.

Waterpark is great, but only one restaurant in the hotel. The room is spacious.

I really love extra bed without charge

My favorite hotel in Hua Hin. Positives: Infinity Pool, Free access to water theme Park, Awesome breakfast, Amazing Kids Club & Gym, Nice location and lastly the view from this hotel is breathtaking. Negatives: Somehow the check in experience is always disappointing and it’s not just because of high occupancy reasons. I usually check in during off peak timing. 8-11pm and often is the only person checking in. The service is slow, lack of warmth and welcome and once I was even stung by mosquitos at the air conditioned lobby on the 7th floor. During check out, although volume is high as expected, I was rushed through the process with no human touch. It would be much pleasing to self check via a machine honestly. At least the machine would have a proper smiley face and would greet you properly. Overall still a very good stay except for reception experience.