Stay Alfred at Factors Row

Thoroughly enjoyed it. Very spacious and a great location.

Glad we picked this as an option! We had enough space and accommodations were great. Make sure you plan for parking (not on-site), but we found some deals and were able to walk to almost any place we needed to.

SO. when I first arrive to the building I could tell it's new and still renovating. To put a note down you have to log in before you arrive to get a pin and key to get into the building because there is no one at the desk to help you. I got a two bedroom, seemed clean. I took a look on the balcony and there was a hole on the floor , not safe at all. Later in the night we were laying in the master bedroom I heard a crack, snap on the bed. The bed had caved in on one side, but ive noticed that this isn't the first time this bed has been broken since I seen there was a wooden block holden up the other side of the bed. I called them immediately and didn't get a call back until 2 hours later. One of the ladies said they were sending a handy man up to my room to see if he could fix it. All he did was put slacks of wood to even the bed out... I called them back and told them what the handy man did and informed her about the hole in the balcony and the lady goes "there isn't much we can do, we are fully booked but there is a pull out bed you can sleep on." So she basically told me I paid for a 2 bedroom to sleep on a pull out coach with no compensation. This is was the first day we arrived here and we were in disbelief on how the manger didn't reach out in any way neither or didn't show any kind of sympathy. Will not come back.

Broken toilet seat, multiple burnt out lights, dropped item on floor, underneath both beds was disgusting. Location was great, access was easy, staff is helpful

We enjoyed our stay very much. The apartment was spacious, comfortable, and very conveniently located near the French Quarter and the other activities we planned while visiting New Orleans, allowing us to walk everywhere! The apartment is located on the St. Charles streetcar line which rumbles by every 10 to 30 minutes 24/7, so if you are a light sleeper you might want to request a unit that is NOT on the Carondelet side of the building. We would definitely stay at the Stay Alfred at Factors Row again when visiting New Orleans.

Really wish they would go keyless or use cards. Having to keep track of a $250 key or constantly return to a combination box is inconvenient. However, employees are extremely nice.

Everything was great! Very comfortable, clean and great location. I would change the fragrance in the lobby but that's it.

The location was nice, close enough to the French Quarter but far enough away from all the noise. Our first night was great, but the second night a huge party moved in to the apartment next door. The walls are made of brick, yet they were so loud we were unable to sleep most of the night. There is no staff on sight, so we called the 1-800 number. They said they would reach out to the guests and also send someone to talk to them. Either that didn't happen, or the guests just ignored the request. We called two additional times as the party got louder and louder. The third time we called, no one answered (because they leave at 11pm). We were out of choices. We simply didn't sleep. We called to request a late checkout to sleep longer, but they were unable to do that due to the next guests checking in. The place is nice, location is okay. There is just no option if you have guests throwing a party next door. If you have kids and they need to sleep, I might consider a location with on sight staff to help control the noise. Additionally, if you plan to leave your luggage after check out, there is no one to attend to it. You simply drop it in a room and hope no one walks away with it. There is no keypad lock on the door, literally anyone that knew the room was there could walk in off the street by following someone into the building and take it. But if you don't mind an occasional all night party and do not plan to leave luggage, it's a nice place!

The staff was amazing and the apartment was beautiful. The only compaints I have are that 2 of the amenities promised where not provided.. the coffee pot was broken and when I brought it to the attention of the desk clerk he took the coffee maker and brought me back the same one that still didn't work. Also the master bedroom TV was not working and when I brought it to the attention of the clerk I was told they were aware of the problem and handed my travel companion a cable cord and said it needed attached. No problem there but after changing the cord the TV still didn't work. On a positive note we where able to check in 3 hours early which was awesome and they let us store our luggage for 3 hours while we shopped before going to catch our flight.

Uncomfortable beds and WiFi constantly dropping would prevent me from using StayAlfred again. Otherwise location was great and the apartment was spacious and decently equipped.