2/10 – Mangelhaft
30. Nov. 2019
Awful place
We have booked a room in Stella Rina Guest House for 5 nights and left already after 2 nights.
When we arrived, we were very shocked about the surrounding of the guest house. It is in the middle of a construction area and the place around the hotel is anything else than charming. We felt absolutely uncomfortable. The comfort in the guest house itself was very basic, the check-in was anything else than professional and the breakfast was below average standards.
The owner of the hotel confirmed by mail that they would do the necessary steps to reimburse us for the nights we did not stay there and which we paid in advance. After several mails from our side and from the booking agency they refused to pay back the money. All in all a very disappointing experience.
We are also of the opinion that the rate per night is far to expensive for this guest house. For that rate there are much more charming hotels, right at the beach front. The pool looks so old an dirty that no one was bathing in it.
Anna
Anna, Aufenthalt von 5 Nächten
Von Hotels.com geprüfte Gästebewertung