Holiday Inn Express & Suites Dallas North - Addison

I made a reservation and paid in advance and when I got to the hotel, they told me "oh sorry ma'am we are completely booked but no worries we will be sending you to another holiday", what? do they resell rooms? terrible impression, first and last time

East check in with friendly staff. Every inch of the hotel was clean. Very happy with our stay.

The staff was and really accommodating! They were knowledgeable about the area and it’s surroundings.

Nice and clean love it

The hotel was very nice and cozy. The building was clean from the parking lot, 1st impression, to the rooms. The rooms were comfortable LOVE the sliding door separating the room from the entryway of the room for privacy. The beds were fluffy, restrooms were clean. Only problem with new buildings is that they need a little sound proofing. When you are in the room you can hear people walking and it is amplified sounding like something beating on the floor. The sounds are also heightened in the rooms and bathrooms from the rooms upstairs. That is my ONLY problem. That is a builder defect NOTHING to do with the hotel itself. Staff very friendly. I give it a 5 out of 5. The breakfast was GREAT. Breakfast area was well stocked and clean. Love the selections, and the automatic pancake maker 😊, I ate pancakes everyday.