Waterside Hotel and Suites, a South Beach Group Hotel

Pathetic hotel! I was charged for the same hotel room twice, on reaching out within 5 minutes of booking to hotels.com no resolution was provided and I was forced to pay for the room twice

Cool place with a good layout. The cleanliness could be improved (someone else’s hair everywhere, someone’s blood in the bathroom... I hope the sheets were changed). The toilet didn’t want to flush; there’s a coffee pot that requires filters that are not provided & dishes, but make sure to buy your own supplies such as paper towels, dish soap, & coffee before arriving or needing the kitchen. Convenient location.

Bed are good. Pretty clean. Not a super friendly staff. Average room. TV channela are terrible.

Love this place! It's like a 5 star motel lol. Great prices, very clean and close to beach, stores and restaurants!

The first room was a disaster (clean, noise and located room). But the second at the other address 6755 Harding avenue, it was really great even if without desk room. The staff was really professional.

The place is nice and convenient. The staff is amazing.

The layout of the place is very nice. We love that the outside pool seems to have a sunroof. We were only given facecloths one of the two nights we stayed. The 3 of 4 different male receptionist that were working on over the course of my stay made me feel like I was a bother. It doesnt help that this was my first time being in the state and they were very impatient with my questions. I should have known before I wtayed as it was the same when I called over the phone prior to my trip. If you have allergies...like my son, the smell mildew at times may bother you...but youll get used to it. The place is clean although the floors werent as well as they could have been. I had asked to have them cleaned and when i came back they said it was done again as i requested but the same cereal that was there prior to me asking was still there. The guy with the dreads was impatient yet again as he asked one of the house keepers to do it again. I heard him talking on the phone with her or him.. "Would you please clean room ### again...PLEASE" with an impatient tone and as if the person was given him push back.

Fantastic accommodation. We were asked if we wanted the new building. It was recently refurbished to high std including washing machine, fridge and small worktop cooker. Only issue we had was how bright the room is at night. The main door allows alot of light through and could do with a blind on it. The glass is white frosted for privacy. Would happily ecommend

Great location. Nicely updated rooms w/ kitchenette and fresh bathrooms. Friendly service, inviting pool and again, location, just steps from shopping, Resturants, boardwalk and the beach. This was my second time here and I’ll me back.

One problem I had would be they told my husband I had a friend and for him m to call them.