La Storia Ruby Hotel

The family suite is large and spacious. Lovely and modern. The boutique hotel is in a quiet alley in the old quarter. Great location and we loved this hotel. Very friendly staff - breakfast hot items are cooked to order - nice variety. We really liked this hotel and stayed 3 nights. Can walk everywhere from here. Staff were very friendly and helpful. The only thing missing from this place is a swimming pool. But we chose to stay here knowing they didn't have this amenity due to the positive reviews and were not disappointed.

Our stay at La Storia Ruby made a lasting impression on us during our whole time in Vietnam; the level of service we experienced at La Storia Ruby was second to none. I had been in contact with Jasmine and Jack before the trip, who booked airport transfer for us. The hotel staff greeted us on the street and carried our belongings into the hotel. We were given complimentary fruit and drinks while we were checked in. After a long flight it was nice to be welcomed by warm, genuine, friendly people. Our room was very clean, spacious and tidy and the bed was very comfortable. We explored Hanoi on our first night and Tommy was an excellent guide in providing some extremely helpful recommendations with an annotated map of the area; we used this a lot throughout our time in Hanoi. Jasmine helped us book a 2 day, 1 evening cruise to Halong Bay as part of a much bigger package that included, among other things, a day trip to Ninh Binh and a street food tour of the Old Quarter. Everything included in the package was excellent and proved extraordinary value for money. We would like to thank Tracy, Tommy, Jasmine and Jack at reception for going above and beyond with their excellent personal service. We would also like to applaud the rest of the hotel staff to whom we are grateful: the attentive and welcoming door staff, the cleaning staff who maintained a pleasant environment and the kitchen staff who cooked up an exemplary breakfast. Everyone's efforts made our trip an unforgettable joy.

Spacious room, big and comfortable bed and

Nice and clean hotel, great location, wonderful and friendly stuff.

This hotel is highly recommended. Staff are always eager to please. Very nicely fitted out. Perfect for tourists.