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The Westin Dallas Downtown

4.0 star property
Hotel with 2 restaurants, near Dallas World Aquarium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Dallas Downtown

Exterior
Lobby
Property amenity
Lobby
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet friendly
    Pet friendly
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 21 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $200
includes taxes & fees
$171 per night
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 725 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, View, Corner

Suite, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 725 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Fairmont Dallas

Pool
Pet friendly
Parking available
Internet access
8.4 out of 10, Very Good, (1804)
The price is $175
includes taxes & fees
$149 per night
Nov 25 - Nov 26
Fairmont Dallas
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About the neighborhood

Map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium - 6 min walk - 0.6 km
  • Sixth Floor Museum - 8 min walk - 0.7 km
  • Kay Bailey Hutchison Convention Center - 9 min walk - 0.8 km
  • Reunion Tower - 14 min walk - 1.2 km
  • American Airlines Center - 19 min walk - 1.6 km

Getting around

  • Love Field Airport (DAL) - 19 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 21 min drive
  • Dallas Medical-Market Center Station - 9 min drive
  • Dallas Union Station - 10 min walk
  • West Irving Station - 17 min drive
  • Akard Station - 3 min walk
  • West End Station - 6 min walk
  • Saint Paul & Federal Tram Stop - 9 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Twisted Trompo - ‬2 min walk
  • ‪Frankie's - ‬2 min walk
  • ‪WingBucket - ‬1 min walk

About this property

The Westin Dallas Downtown

The Westin Dallas Downtown puts you in a great location, within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Grill and Vine, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Akard Station is 3 minutes and West End Station is 6 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 326 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The valet parking entrance is located at 1200 Elm Street.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only, 1 total, up to 55 lbs per pet)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi (speed: 50+ Mbps) and wired internet access in rooms*

Parking

  • Onsite self parking (USD 30 per night)
  • Onsite valet parking (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • 21 meeting rooms
  • Computer station
  • Conference center (7320 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Roll-in shower
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 50+ Mbps) and wired internet (surcharge)
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Grill and Vine - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
One Main Perc - This café serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 0.819 percent destination fee will be charged

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 24.95 for adults and USD 24.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs USD 30 per night
  • Valet parking costs USD 45 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

Frequently asked questions

Does The Westin Dallas Downtown offer free cancellation for a full refund?
Yes, The Westin Dallas Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Dallas Downtown?
Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 10:00 PM.
Are pets allowed at The Westin Dallas Downtown?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 55 lbs per pet.
Is parking offered on site at The Westin Dallas Downtown?
Yes. Self parking costs USD 30 per night. Valet parking costs USD 45 per night. Parking spots may be limited.
What are the check-in and check-out times at The Westin Dallas Downtown?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Westin Dallas Downtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near The Westin Dallas Downtown?
Yes, there are 2 onsite restaurants, featuring American cuisine.
What's the area around The Westin Dallas Downtown like?
The Westin Dallas Downtown is in Downtown Dallas, a short 3-minute walk from Akard Station and 9 minutes' walk from Kay Bailey Hutchison Convention Center.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

shirin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ridiculous service from a Westin
My room card didn’t work for parking even though I kept notifying staff and they claimed they fixed it. So i had to pay for parking separately every day. They also charged my personal credit card even though I paid for everything beforehand with my work card.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Denisa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Sohail, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

jaquan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sara, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Labryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SANDRA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 5-night trip
Verified Hotels.com guest review

6/10 Good

Tom, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura G., 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

WILLIAM F GARMON, 1-night trip
Verified Hotels.com guest review

6/10 Good

A water line burst, and I only found this out after I could not shower or even have enough water to brush my teeth. I tried calling multiple times to front desk, but no one would answer. When I went to the front desk and asked if they would make any accommodations or comp a meal, I never got an answer. Rooms were very large and comfortable though and gym is great.
Sasha, 3-night business trip
Verified Expedia guest review

2/10 Poor

RUN!!! I booked a room several days in advance for my wedding anniversary! My husband and I arrive at 6:30pm and our room wasn't ready yet. In fact, no rooms were ready yet. They wanted to take my name and number and let me know when it would be available. They kept apologizing. Our dinner reservations were for 7pm. The staff offered their lobby restroom. I said I need an iron and everything. They finally "unlocked" some rooms and gave me a key to an upgrade. They said since we were there for only 1 night, we had to checkout at 8am. I said fine cause I really wanted to make my dinner reservation. We get to the room and ITS FLITHY! In fact, it seemed as if the person left out in a rush and could come back. We were livid! We demanded our room be cleaned while we were out. They tried to have housekeeping clean while we were getting ready... What the HELL?! We ended up calling the restaurant and letting them know our experience and that we would be late. The restaurant made it a fabulous night! have never had this type of service at any star hotel. It was beyond disgusting. From used towels in shower, robe, bed in disarray, snot kleenex, and urine in the toilet! DISGUSTING! The staff kept blaming housekeeping, however I blame management. There is no way you all were behind that badly and no notification given prior to us checking in. This hotel is a disgrace to the hospitality industry.
Jasmine, 1-night romance trip
Verified Expedia guest review

2/10 Poor

I was never able to stay here this night because when I got there the front desk employees said that I hadn’t payed yet even though I had already payed via Expedia. What should I do to be compensated?
David, 1-night trip
Verified Expedia guest review

8/10 Very Good

Antwon, 2-night trip
Verified Hotels.com guest review

2/10 Poor

We called down to the front desk twice and sent a message regarding getting bedding for pull out bed. We didn’t want to bother them excessively so we fugured they would eventually bring it. Waited 2 hours. Finally slept without. Never called to let us know sorry they couldn't bring any. Just totally disregarded both calls amd messages
Kristin, 1-night trip
Verified Expedia guest review

4/10 Fair

Isaiah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely
Elizabeth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Catherine, 3-night trip
Verified Expedia guest review

4/10 Fair

Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DORIE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We were upgraded for my husband’s birthday, free of charged…front staff was very helpful and friendly!
Brenda, 1-night romance trip
Verified Expedia guest review