6/10
Nice and friendly staff but service levels could do with improving in certain areas.
Room cleaning mostly a challenge, always something missing or not replaced.
Couldn’t use swimming pool because every day there are children swimming lessons taking up whole pool for min first 3 hours 6-9am. Then pool closes 6pm so I couldn’t even swim after work! I complained but taking revenue from swimming lessons is obviously more important than guests use.
The automatic piano in the lobby is annoyingly loud and during my Dec stay they played same 6 or 7 tacky Xmas songs on loop which was everywhere, toilets,restaurants,lobby,lifts,walkways,pool you couldn’t escape it.
The bar is very dark and overplays loud techno music with extremely distorted bass.
Service can be slow in there.
I will only come back here if holiday inn is full.
Cleaning in rooms not brilliant. Behind blinds/curtains is black/grubby and whilst looking for tv remote saw u see the bed thick dust/hair and an old pair of knickers!
Gary
Geschäftsreise (15 Nächte)
