Hotel Luxor Florence

Not bad

I booked this for my and my parent's first trip to Florence (and Italy, in general). This place is close to the Italia Rail stop for Florence (no more than a 10 minute walk). I purposely booked it close to the train station because I booked a tour that left very early during my stay. The hotel staff were all friendly, very accommodating. The hotel rooms (we booked 2) were clean, spacious. The beds were comfortable. The bathrooms clean and spacious. The hotel breakfast provided a good variety of options, and their coffee was great. I recommend if you are traveling and on the go, for its proximity to the train station. Also, felt safe.

Hotel staff are lovely and welcoming. Being very close to the train station it is quite noisy with trains passing. Breakfast is basic.

.All aspects of my stay was outstanding, from the service and attentiveness of all staff to the location of the hotel. Staff always ensured that all needs were immediately taken care of with a smile. My time there was very enjoyable and I look forward to returning soon.

1) Location is Okay. Closed to train station. 20 mn walk to Duomo. Street is not very clean; 2) room is too small 3) double window so do not worry about noise 4) the staff are good 5) air conditioner is broken during our stay. Conclusion: not recommend to spend more than 150 usd equivalent per night, with the price you can find better around the downtown of Firenze 3)

The family room is spacious for 4 people. Simple family run hotel. (Usual in Florence) Nice staff. Comfortable.

Stayed there 3 night. Extremely friendly staff. All of them, very courteous and helped whenever needed. Good breakfast, location was greater proximity to all places.

The staff was very nice and helpful. They really wanted to please. For breakfast they Had a good selection and the coffee was great. The room was clean and comfortable. They even made us a simple breakfast/ lunch one morning when we had to leave early on an excursion.(croissant, sandwich, jus box and soda crackers to go). The are close to the train and very close to the pickup spot we’re many tour leave from. The only inconvenience was are room was facing the train rails. It was a bit nosy. Ask for a room on the opting side. Alto it did not bother my daughter. We stayed 2 night’s.

Absolutely the best customer service from Adriana

The hotel is owned by a family and run by them. The owners and the staff are really helpful from the time we checked in and they wanted to make it feel like home and true to their word they made it feel like home. We were able to check in few hours before the usual 2:00 pm. They made cappacino and hot chocolate whenever we wanted. They helped with planning the trip to various places in Florence. Also they helped with planning a a day trip to Cinque Terre monterosso (two hour train ride from Florence and it is a small town with beaches) and we were able to do that because of Adrianna (owner). We enjoyed that trip. Special thanks to owners Constantino, Cosumo, and Adrianna and Angelica (staff) for a lovely hospitality and enjoyable stay.