SLS Brickell

I have stayed at this property many times since their opening. Nice location, good looking rooms if the front desk person decides to treat you well. The front desk service is very uneven... they are super nice or just uninterested.

It is a good hotel. However I found a hair in my shower. It was there the 2 nights of my stay. Even though I reported it to the front desk I only received a “I am sorry”. Pity to say

Aside from the valet and property fees being a bit higher than most business customers are accustomed to, I have no complaints about this hotel. The property is impeccably decorated and my room was upgraded to a balcony view. Turn down services and the TV were amazing and the mini-bar was decked out with all sorts of goodies. Ultimately though, with mirrors on the ceilings and suggestive toys around, this hotel is better for young couples and the beautiful single travelers that come to visit the crown jewel pool on the 15th floor.

This is not a real hotel. I thought I was staying at a hotel, not the case. Coffee bar is a joke, couple of pots on top of a desk. Coffee machine in our room didn’t work. Mattress was sinking on both sides. The front desk rep was very nice. The hotel has an additional $25 reset fee. Not sure for what. The location was fine, although not on Brickell.

We spent one night before we left on our cruise. The hotel is in a great location and the room was very comfortable. Would definitely stay here again.