Upon checking in, I was asked if I wanted a smoking or nonsmoking room. I'd reserved a nonsmoking and made the same request at check in. After long delay and conversation between staff that I couldn't hear, I was given a room that had no windows, and had an air conditioner that was loud and could not be adjusted or turned off. I'd just traveled about 24 hours, and didn't have the energy to request another room. My mistake. It was a non-restful night. If you reserve here, insist that the room be nonsmkkng again before checking in, and ask if the air conditioner works. can be changed, and if the room has windows.