The Westin Qingdao

Highly recommend for stay in Qingdao. Near the heart of the city, outstanding breakfast offering, Starbucks is at downstairs, huge mall cross street, plus, very friend

Nice hotel in great location in centre Qingdao. Service minded and helpful staff. The room could use an upgrade, but I loved the bathtub :)

Apart from the receptionist failed to contact us when the rooms ready for us. We had to line up again for another 20 mins to get the access card despite we checked in earlier in the day. Everything else is excellent as you would expect from Westin.

I seldom write about hotel experience because the grade of the hotel determines everything which should be predictable. This time I have no choice but to write about how bad it was to stay here in Qingdao Westin. I checked in at 5pm and when I got into my room, I found that the paint inside the bath room in the ceiling was peeling while there was a rusty stain in the bathtub. Half of the curtain inside the bedroom couldnt be closed due to mechanical problem and some parts of the wardrobe's paint peeled. I called to ask them to change a room for me and they came to do so. The new room was stuffed with smell as I guess it was not always occupied. Anyway, I took it. Then I went to the club lounge for a drink as they told us that there's a free of charge cocktail time. Inside the lounge it was occupied by many chinese families and children running. The food is chinese dinner food and it was not cocktail happy hour time. I went back to my room but then I discovered that both the TV remote control couldnt be used. Again I waited for 30mins before they came to change the battery. The other morning I went to have breakfast again in the lounge. No choice of tea and there were not even enough utensils and tables for breakfast. The coffee machine was with milk and coffee spilt all over. Also about the pool, it allows people from outside to come for swimming and it was crowded with children and tutors teaching/ learning swimming. It was the worst experience i ever had with a 5-star hotel

WONDERFUL, MEMORABLE NEW YEAR STAYING WITH FREE UPGRADE SUIT ROOM, THANKS

Wonderful new year staying at free upgrade suit room !!! Best of best

Service and comprehension of English poor

The Westin Qingdao is a fantastic quality hotel. Great location, with easy access to the business district, shopping centre (MixC) and the Olympic Sailing Centre.

Pleasant stay And The Staff is friendly And quality of Service price is reasonable

I asked if they can add my Starwood membership number to my reservation and they refused to do so because I booked it through hotels.com, which doesn't make sense as I just did that at the Shanghai Westin last month. My room wasn't ready at 14:30 and when I came back to the hotel at 18:30, they told me it still wasn't ready and I'd have to wait another hour. I told them that was unacceptable and they reluctantly upgraded me to a suite. The attitude of the front desk staff needs some readjustment/training.