Hanoi Media Hotel and Spa

There is a lot of details and tech in the room I stayed like auto off lights and the water pressure for the rain shower was superb! Would recommend anyone to stay for some comfy night.

Incredibly friendly staff, nice location, great stay overall.

Good and friendly

We had a magnificent stay! It was the end of our 3 week trip to North Vietnam and we just wanted to chill out at an up-market hotel close to the action. We have stayed in Hanoi on several different occasions, each time staying at a different location in the Old Quarter. This was one of the best. The room was great - with a balcony - and the location was excellent. The breakfast was up there with the best. The rooftop bar was the highlight of the trip - Helen and Eric were the perfect hosts - so engaging and genuinely interested in the guests. We have been to Vietnam both in 2018 and 2019 and would have to say that Helen and Eric are the best - very entertaining. We really want to thank them both and the rest of the staff, including the restaurant staff, who were amazing, for a great stay. 100% recommend.

Was really amaze by the hospitality industry in Hanoi. Particularly impressed with the hotel services and cleanliness. We checked-in with family room for a night. Despite only one night after our trip from Sapa, I must said we love this premises so much with good location near to the lake plus many shops and things to see. Breakfast is sufficient and we can order different variety of eggs from Chef. Overall good service and satisfying with range of foods served. Thank you Hotel Media and hope to see you again.

Location of this place is not the best. The road to get to the hotel from main road is atrocious. I booked a cabana which is shirt of their presidential suite. Really is just a big room with a bed. Should book regular room. The wifi is a problem. It keeps going in and out. So far the electricity has been gone out 3 times. Not sure if this happens in all Cambodia bit feel I have to mention it. The pool is actually pretty cool the food in the restaurant is ok but prices are in US and is not cheap at all. Downtown is 3 min from here according to the front desk. Seems farther to me. The welcome was very nice and warm. They were waiting for me at the airport in a Tuk Tuk. overall would probably pick another hotel if a ever come back here. The allure of a cabana style room got me. Now I'm stuck in this place.

We stayed for 2 nights in a standard room and were extremely happy with our stay. The thing that made is so great were the staff who who extremely friendly and kind. From our warm welcome, to helping us with whatever we needed, they really made our stay memorable. The room we had was quite small for the two of with with a lot of luggage however we did opt for the standard room and others are bigger. It was sparking clean and one of the most comfortable beds we have ever slept in. Highly recommend if you want to stay in the old town!

Staff friendly and very helpful, great location all your needs shopping, restaurants and sights at your door step

The location is a block from the lake and all the shopping. The water puppet theater is just around the corner. There are plenty of restaurants within a few blocks including great vegetarian. The employees are fabulous and are there to assist you with taxis or tours although you don't need a taxi if your used to walking. Breakfast had an egg station to order and Asian food. My only complaint would be the juices they served tasted weak and watered down. Fruit was available daily. Amenities were provided in the room. Luggage storage on site.

The photos in website doesn’t tally with the actual room. When superior room booked but the photo show in website is deluxe . Please don’t confuse users with different photo. I properly wouldn’t book via hotel.com