Cyan Recoleta Hotel

Great hotel. Friendly staff. Great location.

Great hotel. Helpful friendly staff. Amazing location.

We booked this hotel one year in advance for 3 nights, paid in full. Our travel dates changed and we requested to move the reservation date and add another night which we would pay for. This was more than four months before the original check-in date, but hotel management refused to move the reservation. We realize the policy of the hotel is "non-refundable" but we weren't asking for a refund. Hotels.com agent tried to advocate for us, to no avail.

Great location in Recoleta and comfortable as the air conditioning worked well. The only slight issue was the coffee at breakfast which was very poor.

Very nice hotel. Desk personnel (Emiliano) worked out a billing issue and were friendly and helpful. Room was large and bathroom spacious (water in bath tub had a green tinge but the rain shower had plenty of water pressure). The room needed a mirror and the furniture could use an update. The king sized bed was comfortable. The breakfast buffet was very good with hot and cold choices. The hotel is in a perfect location near everything in Recoleta. Would stay here again.