8/10 – Sehr gut
23. März 2025
Not the best stay but doable
Our sty was good aside from a couple things I feel are important. Customer service is huge when it comes to my family wanting to return to a business. The front desk man garrett was great and very helpful and attending. However the slide operator/pool area worker was terrible and I hate to say that. I can’t tell you how many time she scolded me and other families about no cake or balloons in rhe pool area. Even presents! Yet you can have regular food? She was at the top of the slide with little kids waiting to go down….she THOUGHT one family snuck in cake yet it was pizza. She was so concerned about cake vs safety of the kids and left them at the top of the slide including my five year old. They all went down the slide because they got tired of waiting on her. Her attitude was terrible she needs a vacay or retirement or different job away from the kids.
Second- the slime in the pool was bad- witnessed two adults slip and fall and one was my sister. Scraped her whole behind area.
Three- the wall separating the kiddie pool and deeper end should honestly be removed. It’s an obstruction for parents trying to view their kids who may be younger and older.
Four- crowd control. There were so many people it was hard to see your child. I would’ve been in there with mine of course but have two ear infections unexpectedly. Next time I think it’s probably a good idea to have max capacity for co
Fort with the amount you pay for a room and/or bracelets
Brittany
Brittany, Familienurlaub (1 Nacht)
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