May de Ville Old Quarter

Excellent hotel-great location

Perfect location in the city - close to main attractions and at the same time gives you a feeling of privacy. Great service and support from the stuff.

The hotel has an amazing location in the Old Quarter. There are so many markets, shops and fantastic restaurants in the area. The rooftop pool area is wonderful to chill in after a day of exploring Service is atrocious. When we arrived was offered a shower (great!) but after 30 minutes of waiting still had not received towels as promised. When we got back to the lobby one of the receptionists were sat straightening her hair at the front desk. The afternoon at the pool we again had to battle to get our first towels, and ordered drinks from 3 different staff before getting it an hour later. BTW the late afternoon staff were much better and service improved We were supposed to get a 10% off our bill for Hotels.com gold benefits. Instead 10% was added as a "service charge". None of the other hotels we stayed in Vietnam, added this to their prices, and frankly the service did not deserve a charge Breakfast was okay. Nothing special. The coffee is horrible avoid at all costs. One nice thing was they offered to make a food parcel for us as we needed to leave early the next morning. Did not take it, so not sure if there would have been a cost Rooftop bar is run as a completely separate business - not part of the hotel and cannot charge your room. When I looked at the hotel price again, it was obvious we got it at a good discount. I would definitely not pay the normal rate for this establishment. There are many smaller boutique hotels that are fantastic

This is my fourth visit to sunland Nice breakfast Friendly helpful staff. Relaxing rooftop bar and pool Good value for money

Great stay. Good location esp for solo travellers. Lots of food to eat and very centralised

OK stay after all. When we checked in the hallways and our room was filled with order like smoke. When we asked the receptionist to move us, he said that our room was none smoking. I informed him that if this was the case, why was a public ashtray beside the elevator in the hallway. Room was OK, just the first impression oder which was strong. Breakfast was a B+.

Great hotel great location staff very friendly and helpful highly recommend this hotel for families and couples

Rooftop pool area was good. Beautiful view of the lake. Our room had only one small window overlooking an air shaft with another room's window about 18 inches away. Not ideal. The bath area was walled off from the room with a frosted glass partition. Also not ideal. Location was very good.

Great Location and good to have a pool as it was so hot! Check-in could be more friendly! As renovations were happening, we did request a change of rooms, which was granted.

The staff could not do more for us and were most attentive when one of us got sick. The hotel is in a great street convenient to many shopping places.