Sonesta Hotel Cusco

Der Aufenthalt war wunderschön .Problem war die Höhe meine Frau musste deswegen in den Spital zur Infusion. Das Hotel war mit Sauerstoff sofort zur Stelle.guter Service.

Everything was great but the room was hot at night. We had the window open most of the night but still the room was hot. And that’s even considering the +9 temp outside. If you run into this situation, be sure to open the window early and often. Turning on the AC only makes matters worse. I don’t think the AC was turned on during our winter trip.

Sonesta hotel was great, from the doorman to the front desk staff to the concierge. Nice people, great service and very clean.

Overall I was very satisfied with hotel serivce. One day, we had to leave early due to our day tour, around 4:30am. The breakfast was not same and low qualify compared to other hotels (e.g. other hotels where we stayed before, they offered breakfast box contained water, juice, fruits, bread, snacks...etc).

First of all, there are some beggers at the entrance of the hotel, and the area doesn’t seem safe to me. In my opinion places beside the cathedral are more safe. Secondly, the staff wasn’t quite nice, as I ordered a sunny-side up egg during breakfast, the staff forgot, and I asked them to cook one again, then it came to me that the york and egg white are still too raw to eat and made me feel he didn’t really try to make things right.