Hilton Garden Inn Toronto Airport West/Mississauga

Das Hotel war sehr gut, freundlicher Staff

The hotel is close to freeways and our room was clean and updated but that was about all I enjoyed during our stay. The first night we were there, part of the parking lot was being repaved. Cars were double parked in the lot and we were only able to get a parking space because an employee was leaving for the night. A heads up would have been nice. The last day of our stay, we got a call that we might have to move rooms. Returning late that night, we were told we did need to move rooms due to a maintenance issue. Upon entering our room, we found a hole in the ceiling above the vanity in the bathroom and insulation all over my expensive flat iron and comb. No one thought it was worth moving our belongings to check the ceiling for damage. The rest of the room was fine and since we were checking out the next morning, we opted not to move all of our belongings just for one night. After checking out, I realized we had forgotten a throw blanket. I called the hotel to ask if they found it and the front desk could not tell me if they did or did not. He could only call me back in 20 minutes because he needed time to check. Since we were on the road back home to the US, I asked to speak to a manager and she was able to quickly connect with housekeeping to determine that it was found and would be held for us to pick up. Aside from the manager solving issues, this place was a hot mess. No compensation for our troubles either. Will not stay again.

This was a holiday weekend with family. Hotel was comfortable and clean with easy access to good restaurants. Breakfast at the hotel was outstanding yet affordable. Staff was professional and accommodating. We’ll be back for sure.

Fantastic!

Hilton Garden Inn was really great and comfortable. It’s located in a good area, with lots of dining options and close to attractions like Sherway Gardens, and the Queensway VIP theatre. We stayed in a king room, the bed was massive, albeit a little high up making it a bit difficult for shorter or elderly people. But very cozy. I never really complain about something like this but, the tv situation was unfortunate. Not a lot of channels to choose from and most were news channels? The best part is the buffet breakfast. $12 per person or I believe it can be purchased before with your stay. Very yummy and varied! Lots of great amenities like a pool and gym, and overall a very good and comfortable stay. :)