Le Meridien Philadelphia - Philadelphia

Very clean and comfortable hotel. Nice and efficient staff.

Communication between hotel staff was poor. We requested a late check out and it was approved but 3 different hotel staff at different times knocked on the door between 12pm (normal check out) and 1pm (late check out) checking to see if we were checking out. This was really disturbing and ruined our last hour at the hotel. Also, we ordered room service - The hotel staff who took our order was short and very distracted and thus our order came to the room incorrectly. After a call to the front desk, the missing items from our order were brought to the room in about 15 minutes.

We are charged $50 WIFI fee for each room although none of us accessed to the WIFI.

Very disappointed with hotel as it is unlike any other Meridien we have previously stayed in . Dark hallway walls and maze like, circuitous route for room. Tiny room. No water pressure in shower bathroom. No chair to sit on other than one high stool like chair. I would not come back even if room was offered for free.

Our stay was good with the exception of the front desk check in. We made an error on one of our employees on his last name and we tried to let them know so we can fix it and the front desk gave us a hard time. we waited over 30 minutes before all of this was resolved and were able to get to our rooms.