Holiday Inn Express Hotel & Suites Dallas Central Market Ctr

We arrived shortly after 10pm on a Saturday and the desk clerk was not very communicative or friendly. We specifically booked this hotel because the hotel.com website stated it had shuttle service. Come to find out they do not offer airport shuttle service on the weekends. That research should have been done and posted. We had to keep our rental car an extra day and return it in the morning before our 6am flight. This caused an enormous amount of stress as the rental facility did not start operating shuttles until 4:30am. Luckily we were able to get checked in and through security on the Sunday morning following Thanksgiving with about 15 minutes to spare.Overall experience was terrible. Noisy area. Seedy individuals lurking about around the gas station/convenience store next to the hotel to the point a hotel employee was driving around through the parking lot. It is convenient to the airport but I would not recommend this hotel if you are in need of shuttle service on the weekend.

Convenient location to the university and DAL. Rooms were clean building and furniture is a bit old, the thermostat didn’t work and the heater was very noisy. Reasonable breakfast and facilities.

Checkin was easy especially with the professionalism of the staff. I felt welcome and was very pleased with the services. The hotel was conveniently close to my meeting and free parking was a plus.

The room was comfortable. Overall was good. Could use some updating. The hotel was very convenient for the doctor appointment.

Very clean room & great location! The kids wanted to use the pool but didn't because it was very full & very small. The free breakfast was excellent & would probably lean me toward staying here again!