Hotel Moscatello

At night was very load. Someone was shouting all night. We couldn’t sleep.

Based on the pictures on this website we thought we would be staying in a modern, clean hotel, but were dismayed to find an outdated, rundown hotel with stained linens and old facilities with a musty smell. Accessing the hotel was difficult as the reception was not always available. I had to help an Argentinian couple call the hotel manager to let them into their room upon their arrival. The poor couple had already been waiting for hours without being able to get in touch with the hotel manager before I arrived to assist them! The in-room wifi did not work the entire week we were there, and no attempt was made to get it working again. Beware the extra charge, which MUST be paid in cash upon arrival before you get your keys. Apparently it is a "standard" room charge for Rome, but which for some reason can only be paid in cash. I wonder where that money goes...? Please avoid this hotel.

Good

Before visit, I didn't expect about 2 star Hotel, but for me this hotel is at least 4~5 stars Room was very clean and comfortable, WiFi is working moderately well, always some bread with breakfast and coffee these are all "free". The location is a bit awkward, but it doesn't matter that much.

Everything is fine except 2 things : no WiFi, albeit that the friendly staff explained that it was temporary; the hotel is located in an apparently less appealing area but it is compensated by having "Fassi", a renowned gelaterie and a big supermarket close by.