Hotel Castello

Super für einen mehrtätigen Sightseeing-Aufenthalt - mitten in St. Marco, fast alles fußgängig zu erreichen.

Die Lage ist sehr zentral. Das Hotel mussten wir erstmal suchen, es befand sich in einer Gasse. Der Check in verlief sehr schnell. Wir wussten nicht, dass der Schlüssel bei jedem verlassen des Hotels abgegeben werden kann. Ein älterer Mann hat es uns sehr unfreundlich und aggressiv mitgeteilt. Wir hätten eine andere Reaktion erwartet. Ich habe von den Italienern mehr Freundlichkeit erwartet und vom Hotel erst recht. Leider hat er uns den Tag versaut. Es gab keinen Bügeleisen im Hotel. Jedes Hotel auf der Welt hat einen Bügeleisen. Ein laundry Service würde erst am Tag danach unsere Wäsche fertig machen. Wir mussten mit zerknitterte Kleidung herumlaufen. Frühstück war dürftig. Keine Auswahl und alles sehr süß.

Das Hotel ist klein, aber sehr charmant in einer Seitenstraße versteckt. Man kommt aber in wenigen Minuten zum Markusplatz, was für uns entscheidend war. Es ist alles sauber und das Personal ist sehr freundlich. Das einzig Negative war, dass es in der Nacht ziemlich kalt war, weil man nur ein Tuch zum Zudecken hatte. Für einen Städtetrip, bei dem man eh nur im Hotel schläft, ist es sonst top!

My experience in this hotel was really worst very bad stuff with attitude , when I was booking my room I pay every thing including property tax all those unnecessary fee’s when I arrive they still charge me 3.50 euro’s which was not mention in the websit I was pissed at them but they dot care . Suppose you have another booking they will Charge u again & per person staying in room they will charge 3.50 € this is bull shit i dot recommend any one here . Find bettter place to stay .

Nice boutique hotel. Tucked away but very well situated. Nice roof terrace with nice cat.

Stayed for 2 nights after a Med Cruise. Forget the sat nav in Venice ......head for St Mark's square & it's only 2 minutes away. Top tip if you do have cases (other than small 10k) use the porter service !! You will get there much quicker & not have to carry them up & down bridges & allies crowded with people in hot sun !!! We arrived at 10am but the receptionist gave us a room straightaway which was great because check in was 2pm. The room was small & it was difficult maneuvering round the 2 beds put together. There was only 1 chair & no drawers as such....However, it was clean & quiet & adequate, & breakfast was ok. The location was perfect for the old city, restaurants & shops & so overall was fine.

Hotel had everything we needed, was very conveniently located. Staff were friendly and helpful. Good value. Would go back. Only slight issue was the shower water temperature did not stay 100% constant.

Great historic hotel at one of the best possible locations in Venice...5 minutes to San Marco and about 8 minutes walk to Rialto...very convenient in every way!!

Room was full of mosquitos could not sleep and A/C was not running as per hotel it is not hot enough and could open windows because already had too many mosquitos in room and myself and my wife gave numerous mosquito bites. This really made our trip to Venice most uncomfortable and vacation days are ruined. On top of that when I called hotel to get direction he cut me off and saying very busy call me later; as you understand I am coming from overseas and using international roaming which costs fortune.

I was stolen on the train station before going to the hotel. They have stolen my mobile which have everything on it my tickets, booking and everything. Asked the hotel's stuff if they can print the tickets for me or even my next day bus ticket but they refused and told me they can't!! Checkd out at 8:00 am and they told me i have to get my luggage down the stairs cause no one can or available at this moment!