We usually give quite good ratings but have to be honest this time. Even though the hotel was built i
2023, the hotel seems to be 10+ years old. It was built in the most cheap way possible. So many defaults in the room, especially the bathroom. The pool area and furniture looks like they have been in use for more than 10 years. Furniture not clean in the pool area and especially not in the room. Staff really seem to try their best and some of them are really nice but everything seems a bit chaotic. Clear lack of good management of the staff. No dishwasher even though stated in the room description. Washing machine available and detergent was complimentary which was very nice. It just sometimes took a few calls and a few hours for housekeeping to bring the items to our room. We were placed (with a 4-month-old infant) quite close to the main road and the room was terribly noisy. After complaining they told us to stay the night because the hotel was fully booked. We had a bad night due to the noise coming from the road. The next day we were, however, upgrated to a tad larger room which was much more quiet. This was great. But still, the bathroom done so poorly and stains everywhere around in the room (carpets, floor, bedroom). Very nice bed linen though and clean bed linen. Absolutely not proper cleaning of the floors - very dirty. Slippers brown underneath after two days of wearing inside. Breakfast good in the cafe. Buffet breakfast extremely noisy and poor selection.