Crowne Plaza Suzhou

Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.

Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.

I've got an upgrade for an outstanding room. I've loved this hotel!!

중국 상해 거주하다가 친구 두명과 졸업한 기념으로 갔다왔어요. 뷰가 완전 짱이고 근처 도보 5분거리에 쇼핑센터있어요. 서비스 완전 좋고 실내 수영장이 그 당시에 공사중이여서 못 갔지만 실외 수영장이 크지는 않지만 뷰가 좋아요!!

来参加朋友婚礼，住在这里。离苏州中心很近，背靠金鸡湖。酒店服务很好，工作人员很热情。酒店里面有3层在装修，虽然不影响住宿，但还是有些灰尘。听说早餐很好，特意加购了自助早餐，但是非常失望。味道很一般，菜品也不丰富，这一点上很不推荐。总体而言，1600一晚的价格在苏州竞争力不强。如果不是因为婚礼需要，应该不会再选择入住这里。

好的地方：方便，步行10分鐘內到蘇州中心廣場。旁邊有大公園，但我沒時間慢慢觀賞，也有橋走到蘇州中心廣場3樓平台，有傘可借，住客停車免費，早上有免費咖啡，check in 速度普通，有免費wifi 但我沒用。房間算大，有3腳插蘇位，雙洗手盤，風筒係P 記出奇地好，吹頭很快乾。乾濕分離衛浴，免治馬桶。房務員每天補給備品都齊全，熱水穩定夠力，去水也快 不好的地方：我是在hotels.com 全數每款，$1.4K/晚共住了3晚（不含早），入住時要了我的信用咭刷按金，因為通常不會過數所以我也浸特別去看金額。Check out 時前台另一位員工發現竟然刷了我$6K!! 經理說17號當天會退回，我擔心有匯率差額，經理說應該不會有因為會接刷咭當天的匯率去退，18號我還沒看到退款（可能還需要點時間吧），如果最後真的有差額，我一定會追究！ 結論：位置是很好，只是不值$1.4K/晚，房間其實跟Courtyard Suzhou 沒差多少但人家只收$800還含早，CP 值不高，應該不會有下次了

매우 훌륭함

Ett bra hotell för en affärsresa

The hotel is awesome, right next to the famous lake of Suzhou. The outdoor pool is great, with a full view of the lake and the hotel. Room size is big and the stuff in the room is very clean. Bed amenities quality are good (compared to the similarly priced hotels in surrounding cities that we stayed. The hotel also gave us a surprise which was absolutely amazing and sweet. All the staff have good customer services skills and are very polite. Will come back again and highly recommend it for others who look to find a decent place as a getaway in the city.