Hilton Garden Inn Durham Southpoint

It was a last minute thing and the only thing was it was very cold in the room and the thermostat was a little tricky

The staff was extremely accommodating and helpful as we had family and friends coming in and had different needs. I appreciated their smiles and willingness to help us figure out any concerns we had (including a cot for the room, etc). The only slight negative was the price for breakfast. I'm just a coffee-and-bagel gal, so would have loved that option along with the full breakfast offer.

The housekeeping woke us up at 930 knocking on the door and opening it to see if we were still there. Not cool! We had been up until 3 AM and checkout wasn't until 11.

Great place to stay for a shopping Mother and Daughter get away.

This hotel has been updated..... we first were put in a room that was right next to the restruarnt. The whole room smelled like cooking grease. We were given a new room. Room is nice, you could hear all conversation happening in the hallway. Front desk person that checked us in very rude about the fact that we used a "Thrid" party to make the reservation. This is the first time I have used hotels.com to make a reservation I am a loyal Hilton Honors member. We left the hotel around 4:30 and did not return until 9:30 We went to sit at the bar and have a drink before going back to the room. We sat at the bar for 10 min with no bartender in sight. Very glad we could get a beer from the cooler and take it back to our room.