AC Hotel Firenze by Marriott

The amount of money per night does not reflect the service you get. Unfortunately our room was not ready while arriving. The receptionist did not help in any way and we managed to leave our car in the garage. Checking in at 1900 was a nightmare. The left us standing at the desk for another 20 mins witout offering any drink or coffee. The room is clean and the bed is comfy. The problem is that walls are thin and you really can listen to everything from other rooms. TV, conversations, the shower etc. Everything, REALLY everything. The doors slam and cannot be shutted silently. The "Fitness area" is a small room located next to the parking lot equipped with old fashion equipment and the room has neither a window nor is very bright. This hotel unfortunately cannot be Marriott's level of standart and can therefore not at all be suggested to other travellers.

Ruhige Lage, sehr freundliches und zuvorkommendes Personal, Frühstücksbuffet - sehr gut und ausreichend, Barrierefreiheit - absolut empfehlenswert für Rollstuhlfahrer, ohne Nachfrage wurde das Badezimmer behindertengerecht adaptiert, auf Nachfrage war ein früherer Check-In möglich - gerne wieder!

Clean and modern hotel with convenient tram ride to city center. The front desk was helpful in providing sightseeing and restaurant recommendation. Had a couple of mishaps with housekeeping, the cup of coffee we left in the morning was still there when we returned at night, and another cup used was not replaced. But overall pleasant stay.

Hotel is 25 minutes outside of city centre and 15 minutes from the train station... not that long to walk but others should do their research if not mobile. Great hotel. Friendly staff. Great bar.

The hotel is beautiful the lobby , easy parking , room spacious and bathroom and room clean . The only down side it’s on the border of sketchy area of Florence