AC Hotel Firenze by Marriott

The amount of money per night does not reflect the service you get. Unfortunately our room was not ready while arriving. The receptionist did not help in any way and we managed to leave our car in the garage. Checking in at 1900 was a nightmare. The left us standing at the desk for another 20 mins witout offering any drink or coffee. The room is clean and the bed is comfy. The problem is that walls are thin and you really can listen to everything from other rooms. TV, conversations, the shower etc. Everything, REALLY everything. The doors slam and cannot be shutted silently. The "Fitness area" is a small room located next to the parking lot equipped with old fashion equipment and the room has neither a window nor is very bright. This hotel unfortunately cannot be Marriott's level of standart and can therefore not at all be suggested to other travellers.

Ruhige Lage, sehr freundliches und zuvorkommendes Personal, Frühstücksbuffet - sehr gut und ausreichend, Barrierefreiheit - absolut empfehlenswert für Rollstuhlfahrer, ohne Nachfrage wurde das Badezimmer behindertengerecht adaptiert, auf Nachfrage war ein früherer Check-In möglich - gerne wieder!

The stay was very good. I read some reviews that caused me concern, but I was extremely happy with the choice. The hotel was amazingly clean and the staff was unbelievably nice and accommodating. We ran into some issues with the airlines which caused us to just eat at the hotel while waiting, and I must say - the food was excellent. I was beyond surprised. The rooms were really well done and all of the amenities were up to date and good quality. The only complaint I had was the garage, which didn't have excellent signage for parking possibilities. I was unsure of where I was allowed to park. Other than that the hotel was a 10 out of 10. My family of 4 would agree.

Muito bom!!! Superou as expectativas

The neighbourhood doesn’t seem very safe despite the premium room charge.