SpringHill Suites Grand Rapids Airport Southeast

It was pleasant

We were here for a night away from kids, to find a group of very noisy rude kids staying here. Loud and unsupervised in the pool area. Room was nice and big, clean but you can heard normal talking in the next room.

The heat in our room did not work. They could not fix at 8 pm and only had a king room available. We have 5 people. Some of them stayed in the room without heat. 2 of us moved to the other room. Phone call to desk was not answered, had to go down and suggest moving rooms. No one was overly helpful. It worked out but was not ideal. It was only 59 degrees in room in the am. No discount was made or attempt to help move. I realize it was unfortunate and no ones fault but there was little help overall.

Over all great deal and service

Lovely room and comfortable bed. Breakfast was good and the staff was beyond excellent!

Bathtub was stained but my family thought it was vomit so they wouldn’t get in it. Rug was sticky. Only I blanket for pull out bed so my daughter was cold. But still a decent place to stay.

The Springhill Suites is very convenient to the Grand Rapids airport, and the free shuttle is a nice service. My flight arrived too late for the shuttle to pick us up, but the hotel reimbursed me the $15 for the taxi fare. The breakfast is nice, too, and the rooms were very comfortable and spacious. There is also plenty of shopping and restaurants close by. I would certainly stay here again.

The location was rather remote so we had to drive to a restaurant. The hotel itself was marvelous.

The room was awesome, breakfast was really good there was no where to set in their dining area for over an hour as it was so busy so we had to eat our breakfast in our room

Nice staff but not worth the $$. We stayed there because of the great reviews. The room had torn carpets and a musty smell. The jacuzzi in the room didn’t work. Faucets leaked. We were there only for one night on business so we didn’t change rooms. I would not return.