The Highland Dallas, Curio Collection by Hilton

I had a wonderful stay. Comfortable, clean,very nice staff.

Paula was amazing and always very helpful! Great customer service with a heartfelt smile at all times!

I loved this hotel. I stayed in the Grand suite. I would stay here again.

Great location. Very close to highland park and SMU.

Upon arrival, while valeting our car, nobody helped us with our luggage and we had to ask someone for a luggage cart. After asking for help with the cart, the guy did finally help us push the cart to the room. At check in, we found that the hotels 3rd party booking was overbooked and we did not get a room with a double bed that we wanted. This was unfortunate, however, the lady at the desk did offer free breakfast one morning and after we asked for another she did give us free breakfast and free valet for both nights, which was great. Upon entry to our room, I went to turn the water on to take a shower and the entire knob came out of the wall - I was literally holding it in my hand. After notifying the hotel, they did come and fix it immediately. Overall, the stay wasn’t terrible, however our expectations of this highly rated “boutique hotel” were not met. The best part of our stay, that was over the top, was Tony at the bar downstairs!! He was extremely friendly and had the BEST customer service of anyone at the hotel. I’m glad we tried it out to mark off the list, but won’t be going back.