Homewood Suites by Hilton Chesapeake - Greenbrier

You can't beat the value you get for the money with this property. The area has everything you need and the beach is not too far away.

We got there around 11pm with 2 adults and 2 kids. I went to pay and the girl working said since she was new she didn't know how to let me pay with a different card than what was linked to my hotels.com account. She said her manager would be back in just a few minutes so she'd write my card info and have manager process since it was late and we wanted to get to our room. We go to our room, which was quite far from the desk to find our key doesn't work. Go have it fixed, go back to the room and into it and it is not 2 queen beds like we booked for 4 people but one bed! Room smelled like cigarettes. TV was on with an open soda next to it and the pillows on the bed looked like someone had been laying there. Go back to desk to complain, now almost 1140pm to be told the manager wasn't back yet but they had booked us the wrong room and didn't have any to move us to. We then waited for another 15 minutes since we were told the manager would be back any moment to see if their partner hotel next door had rooms. The manager never showed up. We left at midnight and went down the road to stay at the Fairfield inn for half the price, clean room and competent staff!! Would never attempt to stay at Homewood suites again!

The hotel staff were accommodating and extremely helpful. The breakfast and nightly snacks were exceptional. The carpet in the room was a bit faded and stained and the sofa sleeper needs to be replaced but everything else was in great condition.

Bed was excellent!!!