Homewood Suites by Hilton Chesapeake - Greenbrier

The rooms need to be updated. The curtains were old plaid curtains it was just outdated. It was clean didn't have any other problems.

Front desk person top rate. Bathroom cleanliness not so much. Mold on shower door and floor . Room rate does not reflect gym not being open, no breakfast or light dinner .

Big downgrade from usual Homewood Suites. Toilet broken, carpet grimmy, kitchen with broken and old stovetops. No breakfast because of COVID 19, not even granola bars or juice. The other nearby hotels are newer, cleaner, and have better reviews. I would choose a different hotel unless a stovetop was necessary.

Great staff, clean comfortable rooms

Stayed Thursday night until Monday morning. Housekeeping came Friday and never came again. Finally called and asked for clean towels Sunday afternoon which they brought along with some snacks and a written apology note.

Great service and wonderful breakfast. Seemed to be an older hotel but was clean. No indoor pool at facility, had to walk to neighboring Hilton hotel to use indoor pool.

We stayed here on our way to OBX. We had 5 rooms and they were all very clean and comfortable. Our check-in person was Hilda and she was very efficient and friendly. There was a nice breakfast in the morning. Would definitely stay here again.

You can't beat the value you get for the money with this property. The area has everything you need and the beach is not too far away.

We got there around 11pm with 2 adults and 2 kids. I went to pay and the girl working said since she was new she didn't know how to let me pay with a different card than what was linked to my hotels.com account. She said her manager would be back in just a few minutes so she'd write my card info and have manager process since it was late and we wanted to get to our room. We go to our room, which was quite far from the desk to find our key doesn't work. Go have it fixed, go back to the room and into it and it is not 2 queen beds like we booked for 4 people but one bed! Room smelled like cigarettes. TV was on with an open soda next to it and the pillows on the bed looked like someone had been laying there. Go back to desk to complain, now almost 1140pm to be told the manager wasn't back yet but they had booked us the wrong room and didn't have any to move us to. We then waited for another 15 minutes since we were told the manager would be back any moment to see if their partner hotel next door had rooms. The manager never showed up. We left at midnight and went down the road to stay at the Fairfield inn for half the price, clean room and competent staff!! Would never attempt to stay at Homewood suites again!