c-hotels Diplomat

Very close to the railway station and very convenient. Rooms were very nice. They have an outstanding breakfast which is included. And with a 12 PM check out, it really was a great place to stay. I will come back

Minimalist design with solid wooden floors, although not so soundproof as claimed, as babies crying could be heard 3 rooms away. Extensive hot breakfast served. Ideal location, across the street from the main railway station. Will gladly rebook in the future.

The hotel is in a very convenient location- right across the train station and a grocery. The sights are all walkable from the hotel- Duomo is about a 10-min away and Ponte Vecchio, a little further down. I’d stay here again if only for this. But service is also tops and the breakfast spread is good too so I’ll definitely choose this hotel again next time we visit Florence

Great hotel, level of comfort & service was good. Location very close to Florence Santa Maria Novella station. Not far to walk to the main tourist sights.

Very comfortable stay. Great bed, locations and the breakfast was better than expected!

Location is great. Airport tram stop 1 minute away. Sanata Maria Novelli train station 2 mins away. mercato Centrale 5 mins walk. Reception friendly and professional. Great Value for money. Perfect for a short stop.

What I love the most from this hotel is the proximity to Firenze SMN railway station, it's just on the opposite side if you exit from the right-hand side. And then buses and tram is just across the corner, make it so convenient to go to many places. The room is nice too, bed and pillows are really comfortable, room is very clean, bathroom is in good size too. Would be happy to come back here if I visit Florence again.

Nice hotel. Modern decor across the street from Santa Maria Novella train station. Very convenient.

WiFi reception was awful. Spent majority of time on own mobile data. Room was supposed to come with kettle and teas/coffee. Took us an hour and half to have one delivered to the room, then another half hour for milk to arrive! Only to be told by the reception that milk isn’t usually supplied! It seems a real job in Italy to get a kettle in your room. A basic necessity in my eyes.

Perfect location for a female solo traveler! Across the street from the train station and within walking distance to all major sites in Florence! Hotels.com finally got this one right.