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InTown Suites Extended Stay New Orleans - Metairie

2.0 star property
Hotel in Metairie

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InTown Suites Extended Stay New Orleans - Metairie

Exterior detail
Desk, WiFi, bed sheets
Fridge, microwave, stovetop, freezer
Laundry room
Premium Room, 1 King Bed, Accessible | Bathroom | Combined shower/tub, hydromassage showerhead, towels, soap

Reviews

5.0 out of 10

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Internet access
Main amenities
  • Weekly housekeeping
  • Air conditioning
  • Vending machine
  • Self-serve laundry
Feel at home
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Television
  • Laundry facilities
  • Limited housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed, Accessible

Desk, WiFi, bed sheets

Premium Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Desk, WiFi, bed sheets

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Desk, WiFi, bed sheets

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Accessible

Desk, WiFi, bed sheets

Traditional Room, 2 Double Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Desk, WiFi, bed sheets

Premium Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed

Desk, WiFi, bed sheets

Premium Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Desk, WiFi, bed sheets

Traditional Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, WiFi, bed sheets

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Extended Stay America Select Suites New Orleans Airport

Pet friendly
Free parking
Free WiFi
Air conditioning
6.6 out of 10, (736)
The price is $78
includes taxes & fees
$68 per night
Dec 1 - Dec 2
Extended Stay America Select Suites New Orleans Airport
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About the neighborhood

Map
4409 Hearst Street, Metairie, LA, 70001

What's nearby

  • Clearview Mall - 3 min drive - 1.8 km
  • Metairie Business District - 3 min drive - 2.0 km
  • East Jefferson General Hospital - 4 min drive - 2.9 km
  • Lakeside Shopping Center - 5 min drive - 5.2 km
  • Tulane University - 13 min drive - 11.5 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 11 min drive
  • New Orleans Union Passenger Terminal - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Walk-On's Sports Bistreaux - Metairie Restaurant - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Piccadilly - ‬9 min walk
  • ‪Burger King - ‬10 min walk

About this property

InTown Suites Extended Stay New Orleans - Metairie

InTown Suites Extended Stay New Orleans - Metairie puts you within a 10-minute drive of Mississippi River and City Park. Also, Caesars Superdome and Canal Street are within a short drive.

Languages

English

At a glance

Hotel size

  • 132 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 11:00 AM; Check-in end time: 7:00 PM
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Monday - Saturday (11:00 AM - 7:00 PM)
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Services

  • Laundry facilities

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop

More

  • Weekly housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 2 per night (rates may vary)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Sun Suites
InTown Suites Hotel Metairie
Sun Suites Hotel Metairie
Sun Suites Metairie
Sun Hotel Metairie
Sun Suites Metairie/New Orleans West Hotel Metairie
Sun Suites Metairie Hotel
InTown Suites Metairie
Sun Suites Of Metairie
InTown Suites Metairie Hotel
InTown Suites
InTown Suites Metairie
InTown Suites Extended Stay New Orleans Metairie
InTown Suites Extended Stay New Orleans - Metairie Hotel
InTown Suites Extended Stay New Orleans - Metairie Metairie

Frequently asked questions

Does InTown Suites Extended Stay New Orleans - Metairie offer free cancellation for a full refund?
Yes, InTown Suites Extended Stay New Orleans - Metairie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InTown Suites Extended Stay New Orleans - Metairie?
Sorry, pets aren't allowed.
Is parking offered on site at InTown Suites Extended Stay New Orleans - Metairie?
Yes, there's free self parking.
What are the check-in and check-out times at InTown Suites Extended Stay New Orleans - Metairie?
Check-in start time: 11:00 AM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at InTown Suites Extended Stay New Orleans - Metairie?
No, this hotel doesn't have a casino, but Treasure Chest Casino (10-min drive) and Fair Grounds Race Course (12-min drive) are both nearby.
Does InTown Suites Extended Stay New Orleans - Metairie have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.

Reviews

5.0

5.2/10

Cleanliness

5.6/10

Staff & service

3.4/10

Amenities

5.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

THE WORST PLACE I HAVE EVER LODGED DEAD ANIMALS IN ROOM ALONG WITH POUND OF SOOT ON FLOOR UNDER MATTED RUG ROOM KEY EXPIRES LEAVE YOU LOCKED OUT ROOM W/ NO STAFF ATTENDANT ON SITE OFFICE CLOSES 7PM. NEVER HEARD OF FROM BUSINESS SUPPOSED TO OPERATE 24/7 HAD TO GO & GET A ROOM FROM DIFFERENT HOTEL OVERNIGHT BECAUSE NO ONE ANSWERS EMERGENCY # GIVEN BY HOTEL & REFUSE TO REIMBURSE AFTER INCONVENIENT FACILITY BREAKDOWN & MANY MORE UNACCEPTABLE DISHEVELED AREAS OF THE PROPERTY WORST PLACE I HAVE EVER LODGED AND AM NEVER GOING BACK
Gary, 26-night business trip
Verified Expedia guest review

4/10 Fair

The staff stated that they would only give one set of towels for the entire duration of the stay. I stayed for seven days. Hence, I had to wash the towels by myself, and what made it worse was that the washing machine was broken. I had to find a laundromat that was close to me to wash the towel's towel. If the toilet paper ran out, I had to buy it myself. The management office is open from 11 a.m. to 5 p.m. only. Even if you call the number, no one picks it up. When I went to the office during their office hours, the staff member behind the counter saw me coming, and she continued her conversation on her personal phone without acknowledging me. She went into another room and continued the conversation with whomever she was having the conversation with. I waited more than 5 minutes to get her attention to my request. They should be trained there and have a sense of good customer service. Overall, I was not satisfied with their service. However, one staff member who was courteous was the person who worked on Friday, 6/7/2024. She was respectful and went out of her way to even get me an iron box. I wish I knew her name.
Anbalagan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Elton, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renee, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything
Jessica, 7-night trip
Verified Expedia guest review

8/10 Very Good

Gayle, 13-night trip
Verified Hotels.com guest review

6/10 Good

Bed and bathroom are very clean. Rooms are a bit beaten. Staff is very nice. Otherwise a comfortable stay.
David, 14-night trip
Verified Expedia guest review

2/10 Poor

All of the above
Jeff, 7-night business trip
Verified Expedia guest review

2/10 Poor

Filthy. Dirty. Unsanitary.
Oleg, 10-night trip
Verified Expedia guest review

6/10 Good

Good hotel. Huge fridge. But Stayed 15 days and on average we killed 8 roaches a day.
Miguel, 16-night trip with friends
Verified Expedia guest review

6/10 Good

When I first got there the room I had reserved was unavailable so of course the only rooms were the more expensive "premium" rooms. The room had red splatter on the wall looked like some type of juice or Kool aid and a gash in the drywall and door handle for the bathroom was falling off. They had maintenance come tighten the handle and smear plaster on the wall. By the first night the big problem became apparent since every time the light was turned on you could see the roaches scatter. We were told housekeeping would be by on Thursday and the 7 days we were there they never showed up.
Jorge, 7-night romance trip
Verified Expedia guest review

2/10 Poor

DO NOT stay at this property location. I’m originally from Fresno, Ca. I never thought there would be anywhere else worse than some of the conditions I’ve experienced Westside Fresno. I am not one to complain, I hated every day I was booked. Dealt with my decision & that I paid for everything already at a cheap rate. I got what I paid for!!! So, I am going to put this out to save anyone else from making the same mistake!
Ana, 10-night business trip
Verified Orbitz guest review

2/10 Poor

Rob, 7-night trip
Verified Expedia guest review

2/10 Poor

I booked 2 rooms at this location for 2 weeks, I received a call from the hotel about an hour before check in for them to tell me the rooms were no longer availible. I booked the rooms a week in advance but still had to find a new hotel. I was also charged a night a piece for each room even though I was told I wouldnt be charged at all. I have reached ou to the hotel multiple times to get everything straight but the employees put me on hold and never pick the phone back up. I will be reporting this to the BBB.
terry, 12-night business trip
Verified Hotels.com guest review

2/10 Poor

Waisted my time
Micheal, 7-night business trip
Verified Expedia guest review

2/10 Poor

The best part was the staff. Very friendly, professional and inviting. However there was insect/bug issues which I ABSOLUTELY CANNOT do!
Letiscia, 7-night business trip
Verified Expedia guest review

2/10 Poor

called 2 hours before our reservation to tell us it was cancelled due to over booking. was suppose to find us a replacement but was never called back. terrible staff and terrible experience
Hailey, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

Sierra, 7-night trip
Verified Expedia guest review

2/10 Poor

This property was advertised as extended stay, but there was NO utensil pots or pans no silverware or glasses plus ROACHES
Joseph, 11-night trip
Verified Expedia guest review

2/10 Poor

They canceled my reservation the day i was ariving and then they charged me for a day when they told me they was not going to
Roland, 7-night family trip
Verified Expedia guest review

2/10 Poor

Rajae, 7-night trip
Verified Hotels.com guest review

2/10 Poor

I reserved this room a few days prior. Arrived at location and was told they had no reservation for me and even if they did they couldn’t give it to us because the room had no power. No communication whatsoever.
Deana, 22-night family trip
Verified Hotels.com guest review

2/10 Poor

They cancelled my reservation with no notice when i was on my way to check in . Whats the point of making a reservation at that point
Lynessa, 7-night trip with friends
Verified Expedia guest review

6/10 Good

Nothing
Larry, 7-night trip
Verified Expedia guest review

2/10 Poor

horrible unclean place.
9-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"I love the fact that there is a kitchen so one can cook."
Reasons to Book
Beautiful Rooms & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM