First of all, Heriberto and Francisco and the staff at Andrea made us fans of Velas! Heriberto is such a great culinary guide that I deferred to him with every meal selection and drink pairing. Francisco was also extremely attentive and when we saw him working at different stations, he went out of his way to make us feel welcome. These people are the true asset of this place. Velas is close to the airports, so the ride is short. However, it is still in a secluded posh beach front area that feels so far from
The airport. Our Expedia level gave us upgrades, including free transport/room upgrades/extra amenities. Velas was extremely communicative when I was making arrangements for the transportation from the airport. When we landed at PVR, I got confused and was suckered in by the time share ppl. DON’T make this mistake. Exit past them. Before leaving the airport, turn left . The VIP desk that manages the transportation is behind that bar on the left as you are facing the doors to exit PVR. The hotel is in the Puerto Vallarta Marina zone. It is about a 15 minute leisurely walk through safe streets. There are also cabs stationed throughout in case you want to quit walking or bough too much stuff to carry.
Upon arrival, we were greeted warmly and checked in promptly. We were offered the upgraded room, but elected to keep the original one. Our room was great and had a kitchen, but we barely used it since we had the all inclusive package. The staff made this stay!!!!