Residence Inn Minneapolis Downtown at The Depot by Marriott

Innenstadt, Stone arch bridge, Uni und Blue Line Station zur Mall of Amerkia nur 10 min (zu Fuss) entfernt. Hotel ist in gutem Zustand. Der Preis ist aber nicht gerechtfertigt

Vieles in Gehdistanz erreichbar. Wunderschöne Zimmer. Immer wieder gerne hier.

We loved everything about the hotel everything was perfect. Very comfortable very good food for breakfast and we felt very safe and loved the parking also very clean

Nice facility and good location. But overall service not up to usual Marriott standard. Examples include: 1) No refills on shampoo/conditioner one of the days of my stay - old ones removed, but not replaced; 2) Snow removal with noisy front end loader from 1:30-2:00AM one morning - loud and had a beeping backup alarm - it hadn't snowed that day - just removing piles from parking lot outside window - woke me and others up; 3) Lock on room safe faulty - told front desk asked them about it - they said they would send someone from engineering right away - 40 min later, no one had shown up. I rang the front desk again and the same guy answer and apologized that he got wrapped up into something else and forgot. 4) Engineers could not fix lock but said that they would be back at 7 PM (it was then about 4PM) to replace the safe. I said that I would see them then. I waited in my room until 7:30 but no trace them at all that night. I checked out the following day. 5) Printer attached to the two customer use computers in the lobby didn't work. The front desk acknowledged that it wasn't working and offered to print something for me from behind the desk. The printer was faulty the entire time my three night/four day stay. Taken together, these things were disappointing from a Marriott property. To their credit, they gave me 5000 points on account of the mid-night snow removal, but that didn't help my sleep deprived next day.

Hotel itself was nice and location was great for what we needed. The two bedroom suite with kitchen was perfect for a family trip. But we smelled a lot of smoke in our bathroom for a supposedly non smoking facility. And the beds were HARD!!