Kohinoor Continental

It was the second stay at Kohinoor within a few weeks. I enjoyed the few days there: the team at the reception (especially Lavina), the team taking care of luggage or in the restaurant (Umesh and all the other guys) were very nice and helpful. Thank you to all of you !

Average Hotel with out dated rooms with no bathroom only shower, I inquired as I was after a room with a bath, I was told there isn't any ! Hotel welcomes smokers with smoker room and a designated smoker room Great if you are smoker, off putting for a non smokers like me

They checked us into a B wing and the room was stinking ! When we complained they moved us to A wing which was comfortable , great location though

Room 225 had a musty odor. Definitely not a 4 star experience However the reception area was very nice. The restaurant scores high marks as well. The rooms need an upgrade. Staff was very friendly & helpful

Certainly overpriced for the service and facilities. And one doesn’t feel particularly welcomed at the hotel... a mater-of-fact like reception only.

Comfortable and nice stay, close to many Shipping companies

I booked non smoking room and they have me room on smoking floor, I was there with my 5 years old son. And then I request for change me room but hotel was full and I have to stay in smoking room, then I chek out night 10.30 pm and took anther hotel near by area.

At the time of Booking, it says Breakfast for 2 included. In reality, after we eat they say it is not included. We felt being deceived. Spoke to Manager. He was very nice and friendly. He adjusted the bill.

Very bad customer service and living conditions. I had personally called and spoken with the reservations team to request a room in new 'A' wing who promised me to do so. However, to my shock I was give an old room with tatty interiors. Worse, it was a smoking room whilst I had clearly mentioned non smoking room.

My room preference was Non-smoking, but the smoking smelly room was provided.