Holiday Inn Express & Suites Mall of America - MSP Airport

The hotel staff were very nice and friendly. My room was clean and neat.

Everything was as expected. Staff was very helpful and friendly. The shuttle driver was super nice and helpful.

The seal around the shower in 306 is broken.. water puddles easily for even a short shower. Otherwise, great room!

Very helpful staff and nice place to stay, near Mall of Am and Airport.

It took a very long time to check in then cards didn't work so had to go back downstairs. There was no coffee maker in the room so had to go to lobby where clerk got it from some backroom. It was cold and he said it would be ten min for new pot. Breakfast was apples and muffins, no juice no other fruit and again coffee in the back somewheres. Ghetto people outside all the time loud cursing.

Stayed here before an early morning flight. Breakfast options were basically nothing (fruit and a muffin).

Very clean and comfortable hotel. Covid limited the breakfast and required a reservation for an hour in the pool, but the hotel managed it well. Location is near IKEA, a Denny’s and an IHOP, as well as the Mall of America.

I like the place! It’s right off the expressway and convenient. Lots of people hanging out and sitting in vehicles in the wee hours in the morning so I park where it’s lit.

It was good except the person at the front desk was not friendly. He didn’t even make eye contact when I was asking a question. I had to repeat the question multiple times before getting a response. Other than that the rest was great. In order to go inside the pool you had to reserve a time for it, which was inconvenient but understandable given the current pandemic we’re in. The room was nice

Hotel is very clean and comfortable!! There is rarely anybody at the front desk so is kind of uncomfortable not exactly sure where they are but once you bring for them they come to the front. I have stayed here three times and all three times to have been homeless people wandering in the parking lot. The last time there were two guys looking in vehicles as if they were going to break into one very uncomfortable. I believe they need more security especially at night and early morning. Overall it's a very nice hotel I just think the area isn't all that safe.