La Quinta Inn & Suites by Wyndham San Jose Airport

Gut für eine Nacht vor frühem Abflug oder nach später Ankunft. 40 Minuten auf Shuttel von Airport nach Hotel gewartet (Rücktransfer hat perfekt geklappt). Anlage etwas in die Jahre gekommen aber recht gut unterhalten. Aussenpool im Dezember in Betrieb und gewärmt. Fluglärm wegen schlechter Fenster störend. Frühstück überdurchschnittlich reichhaltig! 50 Meter neben Hotel hat es einen Burger King, ansonsten in Fussdistanz nichts. Unter dem Strich Anlage und Service OK!

Very close to airport location, so there's plane noise. Nice, modern, clean hotel, quick check-in, nice bar area, good breakfast, Burger King right next door. On the negative side, not enough parking spaces, and dreadful Wi-Fi.

We were put in the far back corner of the property -the room was clean but had two spiders crawling up the interior wall when we moved in and spider webs throughout the room. One more spider emerged in the morning crawling up the wall near the bathroom. The room was clean and well-appointed, but appeared to be rarely used (perhaps only when the hotel is full). I would consider doing a courtesy cleaning and cobweb sweep and pest control regularly whether the room is used or not.

Where do I start??? Reservation made months in advance. I called direct to verify the airport shuttle could handle all 12 of us booking 3 rooms. I even asked that the reserve the morning shuttle. "No Problem" I was told. The airport shuttle is one Suburban, not a shuttle van. It took multiple trips to get us from the airport. I was then informed the one shuttle the next morning was completely full and I was on my own. I asked for a Mgr and said they could give me his email. (Really?) It took 2 Ubers and Lyft to get us to the airport. So much for service and calling ahead. Rooms were basic but too small for the two queen beds. Couldn't get the room to cool down with the underpowered wall unit AC. Rooms could use updating. Front desk person, who wasn't there for the first 10 minutes when we arrived, could have been trained better. Luggage cart didn't work. This is a Wyndham property?? Would never recomend. Below Wyndham standards. Below La Quinta standards. (I'm frequent user of La Quinta all over the country) Anyway, I think I've made my point. Run don't walk from this property.

I have stayed here before and like usual very comfortable and clean. Front staff was ok. They never told me there was a free breakfast or anything; just initial, sign here and here is your key. You will need to understand this hotel is at the edge of an airport runway but it didn't bother me much.