The associate checking me in was pleasant. The room was subpar. Nothing like the picture advertised. Tiny bathroom barely big enough for 1. No tub. Toilet was not mounted to the floor. Very small room. Floor was dirty. Room smelled stale. There was no forewarning about having to pay a $25 hold fee which I have still not received back even though I was told it would be returned upon checking out which was 2 days ago. So I am a little perturbed. It wasn’t the worst hotel but not what I expected from an IHG BRAND.
Cynthia, Familienurlaub (1 Nacht), 16. Mai. 2021
I didn’t win the lottery, I stayed at a HIE 🤗
Great room and lobby. Quick, friendly check-in and check-out. Great amenities. Only drawback was that I was surprised at the amount of outside noise that penetrated the lining of the building. Overall, I had a great experience with Holiday Inn Express. The location was convenient to the Highway and local restaurants and shopping.
expedia, Reise (1 Nacht), 5. Mai. 2021
Excellent stay! Would definitely come back
Stay was very nice! Very clean and quiet stay. Rooms very clean and spacious. Staff was all very friendly and helpful. Breakfast was nice, small options but good for a small start to the day. Very close to universal, outlets, and the mall, lots of food nearby also. Perfect location overall. Price was definitely worth it as well. Would definitely stay again!
Zachary, Reise (3 Nächte), 14. Apr.. 2021
Great hotel for the buck.
It was great for my week stay, the free breakfast was good as well, went for universal and it was less than 10 mins away with a car, maybe a 20 minute walk. Overall a great stay :)
Brendan, Urlaub mit Freunden (4 Nächte), 12. Apr.. 2021
Not what I expected and they switched my room
The hotel did not give me what I booked, I booked a king bed bedroom suite and when I got there they gave me a two twin beds bedroom with the smallest of bathrooms with no places to even hang your towel or to put your soap, shampoo and stuff to shower. Very disappointed. You can tell that the room was quickly cleaned and I found dirt and in very obvious corners. The sheets and towels were of good decent quality and smelled cleaned. Also don’t bother with breakfast ITS A WASTE OF MONEY. I would only recommend this hotel as a 2 star and not as they advertise. Hope this is helpful. God bless.
Darwin, Reise (3 Nächte), 1. Apr.. 2021
We chose to stay at this hotel because they offer shuttle service to Universal studios. The only thing they don't mention is that you can't sign up for the service until the morning of the day you want to go and that the last shuttle back is 2 and 1/2 hour before the park actually closes. There just aren't enough shuttle time to make it worthwhile staying here.
Familienurlaub (1 Nacht), 20. März. 2021
My coffee maker did not work, was replaced immediately. My safe would not open they came to repair immediately. All was well thank you pleasant staff.
Familienurlaub (2 Nächte), 17. März. 2021
Close to Universal Studios. Convenient to major expressways. Overall good location.
Romantikurlaub (3 Nächte), 14. März. 2021
The king bed was very comfortable! The staff at breakfast were very kind and attentive. I felt safe during Covid travel.
Reise (1 Nacht), 5. März. 2021
Biggest problem, HVAC system was very loud. Kept me up and when watching television the volume needed to be elevated.
Pamela, Familienurlaub (1 Nacht), 16. Feb.. 2021