The Claridge - A Radisson Hotel

Leider im November keine Heizung im Zimmer. Tauschzimmer ebenfalls eiskalt.

Das Check in dauerte 1h. Das Gepäck wurde beschädigt und bis heute warten wir auf eine Antwort. Das Zimmer wurde nicht gereinigt. Nach 4 Anrufen kam um 22h jemand! Dann fehlten ständig Handtücher, Toilettenpapier, Shampoo und Duschmittel. Fernseher musste repariert werden. Dann erhielten wir einen defekten Sonnenschirm für den Strand. Das Personal Beschuldigte immer den Anderen!

I thought the rooms were nothing like advertised. The bed was awful. No glasses just paper cups, the security lock was broken on my door and I thought it was odd that I complained to my fiance about the lack of glasses and when we were in bed after 10pm I received a knock on the door from housekeeping say he was delivering glasses we we asked for. Only problem was, we never called for any room service or items to be delivered.

The hotel was retro, which was nice. The guest at the hotel brought down the image.

The location is nice - access within minutes to the wallboard — but the hotel is not as great as it looks, two of the light fixtures were broken — beds are too small and it was a leak outside the window that you could hear it very clear. We went to have dinner at the rooftop, the service was horrible — it took like 1 hour to get our food and when it came no utensils were given - the server stated ‘we ran out of silverware’

We checked in to 5 rooms on Tuesday. Each room had service issues with nobody picking up trash, bringing fresh towels and some did not have there beds changed and we checked out on Friday. I had pink silly string, candles, and cake in the floor. No one vacuum the floor the whole time I was there. I go down stairs to talk to the manager Friday morning at 10 to only find he checked me out already and check out time was 11 and now I was locked out of my room.

The stay was amazing, the staff was awesome and the rooftop lounge was so awesome, the food and drinks were delicious.

Pool was dirty and looked like a sess pool for covid, neighbors were super loud and slammed the door all night while arguing,ac dripped all night

A very historic hotel with some cool amenities such as roof top, pool, and 20’s themed restaurants. Also, very close beach and Casino access. However, hotel services were awful. Requested a roll away bed, which never came. Was told that it was $15, when in reality was $25. Housekeeping didn’t come until requested by the front desk. Lastly, the hotel clientele wasn’t the most classy. Cops were called twice to the hotel. Then again, it is AC! However, in life as in hotel stays, we made the most of it!