Hilton Sedona Resort at Bell Rock

There were several bugs in the sheets for the couch bed. Although they did spray the couch, take the sheets away and bring clean ones it still left an uneasy feeling sleeping in that room.

Supposed to be pet friendly, it is since we could bring em guess, but not as expected. We were placed on the 3rd floor (site days pet rooms are on 1st floor) and there was a little tine patio. Overall it was a good experience but expected more.

Always a beautiful place to stay. Always clean. We just missed all of the usual services associated this hotel-spa and restaurant/bar.

It would have been helpful if the staff had told me about needing to make reservations for the cascade pool. I didn’t find out about it until we got to the pool and were told we would have to wait. It was disappointing for my daughter but we were able to enjoy the pool later.

I was very disappointed to arrive at the hotel and realize we would have very limited access to the pool, as I had called twice to inquire before booking. There was high occupancy at the hotel which meant we did not have access to the pool on multiple days, with the covid restrictions. We also had no housecleaning services or restaurant services available to us during our entire stay.

We stayed here 5 years ago on the same weekend so I have a good comparison. At this time, after recent reopening, I feel I was robbed to have paid over $400 per night for what we received. Beds were decent, at best. I expected much more from AMARA and $400 per night. No typical happy hour even though the court yard has more than sufficient room for social distancing. In return we could pay for all items in our mini bar. Restaurant and bar closed early. To be expected but when put in combination with the overall tired look of the hallways and all of the other items mentioned above, there are definitely better choices for your money.

pool was an issue because we had to be placed on a list to use it. No bueno.

Hotel was nice but at check in they did not notify us there was a list to get into pool. My kids showed up in their bathing suits unable to swim. It would have been nice to be told about this when checking in so I could have gotten my kids on the list.

It was a great family mini-weekend getaway. Despite the lack of availability of the facilities due to Covid-19 stay at home order, we still were able to enjoy our stay in Sedona. We were incredibly grateful for the doggie gift bags we received for our Olde English Bulldogges. Very impressed with this resort with the dog-friendly policy. Our furry babies enjoyed their stay at this resort as well. The only thing is that the inside our bedroom, the side tables lamps & tv stand were very dusty. I’m not sure if it is due to aircon filter needs changing or the room haven’t been used for awhile therefore were not dusted before our check-in.

The front desk staff was far from pleasant when we arrived. We seemed to be inconveniencing her. The bar and wait staff were very nice and had a nice time there. The room was nice and clean.