Hilton Sedona Resort at Bell Rock

A nice place that hot all the little things wrong for us. I requested adjoining room to take care of my elderly Mom who has dementia. Didn’t get it, and they said no guarantee they can honor special requests. Of course when I checked out, they were giving families with no special needs adjoining rooms. Rooms are comfortable, but no glasses in the bedrooms or bathrooms. They have microwaves and refrigerators, but no cutlery, plates, etc. housekeeping did not replenish our toiletries or tea service. Service at the desk was brisk and did not highlight the amenities of the property. All the little things are not acceptable at this price point, over $400/night. Good: great beds and pillows.

Room was a little warm as they preset the airflow to low and you cannot change it. Wifi was very spotty which was disappointing since it was part of the resort fee. Pool was very crowded and had loud music wish the pool guy would have told me about the quiet spa pool when I mentioned there were no spots available. Other than these issues overall the property is lovely.

Beautiful scenery and the place has nice decorations. The wood displayed through the lobby is amazing. However, our room was small which is not what we booked. Dried soda on table and drawer. Wall painted in white dirty.

Great family hotel! So many things to do as a family with kids of all ages and in an amazing setting. Great food and an amazing patio for any meal and sitting around the fire with drinks in the evening.

Hotels.com precharged before our stay. Not good practice. Also no mention was made that resort and coffee bar charges are extra. This amounted to over$480