The PERIDOT was our Homebase in Hanoi. We always returned back there, after our Trips to Ha Long, Cat Ba, Sa Pa und Bac Ha. The Service in this Hotel is outstanding. Receptionists, Porters, Chambermaids, Poolstaff, Barstaff and Servicestaff were always very friendly, helpfull and very proud to work for this Hotel. Example: On our second Visite, the Breakfast Staff remembered our Order from the previous stay, and asked us, if we like Vietnamese Coffe and Latte Macchiato, as usual. Our Anchor in the Hotel was LUCY from the Traveldesk. She could organize most of our Tours. Privat Transport or joined City Jeep-Tour, Restaurant recommendation or a reservation at the busy Next-Door Nail-Spa, nothing was impossible for LUCY. She even called the Drivers during the Rides to find out if everything is OK. What a fantastic and caring Service!
The Food and Beverage in all the Restaurants and Bar is excellent. Breakfast is very good with a big choice from the East and West. Our Junior Suite was very clean and spacious. The Pool is good for a early morning swimm, in the late Afternoon it gets a bit crowded.
It was a big pleasure to stay in this outstanding Boutique Hotel with all the beautiful People. Will be back again !