South Pacific Hotel

The place is due for a renovation. It looks old and outdated.

Our bathroom on the 12th floor was flooded with water when showered. Call reception and was immediately changed to another room.

Hotel room rates are a reflection of the location, total room size (sq. ft.), age of the facility and amenities provided. Given all of these considerations, I did enjoy my recent stay at the South Pacific Hotel in Wan Chai, and feel that the room rate paid was reasonable for that area of HK. The staff was also very helpful, when their assistance was needed.

Check in was quick and easy Very friendly staff

Have stayed at this hotel many times over the past 10 years. Have always loved it's location. When I first stayed here the hotel was a little dated, but to their credit they have made some noted interior decor improvements in the past few years. But the hotel price increases today now reflect this, and sad to say the hotel now is overpricing itself relative to the services it offers. My last trip was for a 3 night stay, and for 2 of those nights their hot water supply was of the standard you would expect from a 1 star hotel. No hot water at all on the first night, rang hotel services and after running the tap for half an hour (enough to fill Victoria Harbour) we finally got hot water online. Same fate the 2nd night, so as I was running late for an appointment as it was, leaving the hotel after a cold shower was well below expectations, and not what you should expect considering this hotel markets itself in the 3 to 4 star range. A major disappointment to be honest. Perhaps spending a little more money on capable hotel plumbers and engineers, rather than superficial interior upgrades should be their priority. Also some minor details missed by hotel cleaning services meant a shortage of towels one night, and as well as no tea and coffee supplied another night. Again 2 more phone calls to hotel services staff. Sadly inadequate level of services from a hotel I have enjoyed many times over the past 10 years. Hope to see this hotel improve it's standards before my next trip to HK.