Residence Inn by Marriott Portsmouth

the hotel is clean. the room is cozy. the service is awful though. I was told on separate occasions early check in was possible, as it was my wedding and i needed to be ready by a certain time, but when the day arrived I was told " i was given wrong information and maybe they could get me around 1pm". the front desk rep said she would call me back at a certain time, only to be an hr and half later than that time. Didn't feel like their as much effort on her part to help me out. my sister in law; however, was able to check into her room at 10am... the overall stay is neutral as it was a nice room, but a waste of over $400, since I really only spent from 11pm until the next morning in it. the purpose of the big spacious room for my wedding party and self to get ready in was not met. Emailed corporate. Got a "brushed off" response from a manager who then reminded me me check in time is 3pm. All and all that's fine, but i was told early check in was a possibility and again my sister in law checked in at 10am...

Stayed one night and it more than meet our expections

I only stayed one night, and honestly was not in the hotel for long, but I did really enjoy my stay. I thought the continental breakfast had a great variety, more than I had seen in other locations. I was upgraded to a two bedroom suite, which was very spacious!

Our stay was amazing. We where able to walk to most of the things we had planned to do during our stay. The only thing I would have liked to have seen was a better maintained area where smokers where able to smoke. The smokers post was overflowing, and the trash can near that area was overflowing as well. If it had been changed during the time I stayed I would have given it nothing but rave reviews. Given I spent the weekend and it only became more overflowing throughout the stay I saw that as my only negative findings.

Very comfortable