Townhouse Dallas Love Field Airport

Waren für eine Hochzeit in Dallas und die ganze Hochzeitsgesellschaft hat hier übernachtet. Es gab genug Raum um sich zusammen zu setzen, das war sehr positiv. Die Lage ist allerdings etwas abseits, außer einigen Gentleman-Clubs ist nichts in unmittelbarer Umgebung.

Check in was awful, the elevator didn’t work so if your room was on the 3rd floor you had to take the stairs up and down. The front desk was so unorganized and there was about 10 people waiting to check in. The front desk lady had to keep calling to see which rooms were clean and ready. Check in time was at 3 and nothing was ready. Check out was just as bad, the girl stayed on the phone the whole time, just took my room keys and said ok your done. Not once did she get off the phone or give me any paper work. The only ice Machine in the hotel was on the second floor in which you had to walk around to find because no one was at the front dest. Will NOT ever stay here again!!!

The stay was good but the rooms need a upgrade. I was told that new owners had took over a week before we arrived. Location was great for food and mall. Hopefully carpet, linen and furniture will be upgraded soon. Staff was very nice and helpful.

Between the time I booked this hotel and our check-in date, it seems the hotel was bought by OYO. We were staying for the Red river Shootout weekend. It seems with all the chaos of that weekend along with the ownership transition, the new owners thought it would be smart to cancel multiple guests' booking at random and never told these guests. As a result, after coming in at 5pm and waiting in a line for 30 minutes just to check-in, I was surprised to find out my booking was cancelled four days beforehand. The receptionists tried to work around this issue for an hour before they told me to come back later as they worked on getting us a room. We came back around 9pm and they still did not have a room for us. It was not until 11pm that we finally had a room. All that aside, the room was good, the hotel shows its age but overall it was clean and pretty well maintained, except for the broken elevator in our building. Most of the parking is gated which provides some added security. The free continental breakfast was nice as well. Red River weekend was not a great time to buy a hotel as most hotels are fully booked at the time and trying to transition bookings to a new system can create problems like this. I'm sure things will get better once everything settles down.

Everything was very good and a great location for getting to downtown dallas and activities. The price was great also ! The checkin took nearly an hour and this is not a vegas mega casino. Thanks for playing.......