Hampton Inn & Suites Chicago Downtown

It was one of the best hotels I ever stayed at. Great location and the staff was the best yet. Then sent me a text everyday to check on me and to see if I needed anything. Very Very impressed.

The stay was good But the Guy being shot was startling. whit on the corner of hotel.

It was going great until housekeeping came into my room, when I was out and left the do not disturb sign on the handle, and proceeded to leave the comforter and all pillows on the couch, leaving the mattress bare, without even a sheet. They took all of my stuff out...cologne, nasal medicine, headphones, hairbrush, toothbrush, toothpaste, deodorant, juice, phone charger, candles, etc. I had to go to the main desk to find out what happened. Housekeeping brought back most of my stuff but not all of it.

It was great , wish they had good remotes and breakfast

Great price, great location. Hotel under construction in the lobby but suite we stayed in was very clean and seemed to be newly updated! Would stay again

It may be a little unfair to judge as our stay just before the shelter in place directive took effect but the staff was great, very accommodating. The room was clean and comfortable, though we did have to have the engineer come fix the heater. It was kind of a weird stay as I've never had to carry out all of my meals and take them back to the hotel when traveling. And they suspended the valet service, but called to tell me and had my key at the front desk when we got back, and they provided me with a ticket for the parking ramp and where my car would be parked. Hopefully the next stay is a little more normal.

It was nice

Ordered a suite, when I went to check in the suite wasn't available, but I got 2 adjoining rooms to make up for it. They were super accommodating, but the breakfast was lacking. All together very good.

I booked this hotel because it said there was a pool. I could have booked a hotel for about $35 less with no pool. We found out that the pool was closed due to construction after walking 2 blocks in the rain and snow from the parking garage ($57 for less than 24 hours). They offered to let me cancel my room but there was no way we wanted to carry our stuff back to the car not to mention the fact that I would have been charged for the parking. They also didn’t have any vending machines and could only offer warm diet soda and water. The hotel would have been fine for adults. The staff was friendly and the breakfast was decent.

They only offered valet parking and it was an extra $59. Very disappointed I was not informed of this before making reservation. Staff was amazing and super accommodating!!