Embassy Suites Dallas - Near the Galleria - Dallas

The lobby of the property is gorgeous. The gentleman that checked us in was kind and very helpful making sure we had a high room. We enjoyed the cocktail hour and breakfast the next morning was delicious. Unfortunately, the beds are small (doubles), the were gluing the baseboards back on the room under ours and when we came back from dinner the adhesive smell was so strong in the hall and our bedroom it gave us a headache. We brought our daughter for her birthday, the pool was small and quite cold; so different from every other Embassy we have stayed at. I don't mind saying I was disturbed by the living conditions of the royal swans. They have such a small amount of dry space, sadly not even a grass area.

Customer service was excellent, Danielle and Michelle was so professional and accommodating

Overall was great, we just wish that the beds were queen or king size instead of full size. We are used to our larger bed and it was a little cramped. The fresh breakfast was very good and the selection was ample. Unfortunately we didn't get to take advantage of the happy hour. We tried but couldn't get back to the hotel in time. Next time.

rooms are little dated and need upgrade

I could not believe you had 2 swans in the water in hotel. Unsure why they were there. Not natural.