The Crescent Hotel and Spa

The one night stay here was amazing! From when we first arrived, we were just treated so well there. The entire staff is very nice & friendly. I love how they embrace the history of the hotel, from the bellhop dressed in 1800s attire, all the way to even the giant keys for the rooms. The breakfast in the morning was very delicious and reasonably priced too!

Service at the Sky bar was awful. No customer service whatsoever. The bartender is the only hope for that place. He was the only accommodating person in there. Aggressive and loud neighbors. Breakfast was really good in the dining room. Better service there. Either way we wont stay there again.

Room needed some repairs, poorly repaired leak & broken light fixture

Staff is ALWAYS very friendly and hospitable!! Even during this COVID-19 pandemic, its very clear they have taken extra safety and precaution to make sure everyone stays safe and healthy as much as possible. We have visited The Crescent several times before but this was our first overnight stay and we were definitely not disappointed! We will definitely be back for another stay...and more ghost hunting!

My kids and I decided to spend the night here after learning about it while visiting Eureka Springs. Pros: The property is absolutely gorgeous. I loved being able to just walk around and explore the different paths and gardens outside (and the swings!). The inside of the hotel has that "old-world elegance with a side of creepy" feel which I loved. The rooms are small but very cozy, and I liked the old Victorian decor and furniture. The bed was very comfortable. My daughter got a huge kick out of the cat (Jasper) that lives in the hotel. Cons: They only have one elevator, and it was out of service for part of the time that we were there. Our room was on the 4th floor, so that was a pain having to walk up all of those stairs. The hotel has two restaurants, but one of them was being rented out for a wedding. We stood in line for almost an hour waiting to get into the pizza restaurant upstairs for dinner. My son was really excited that they had archery on the property. However, once we got there we were never able to find anyone to man the archery booths. The only other thing that I wished they had was a way to order drinks and snacks/appetizers at the pool and somewhere shaded to sit. Overall, we really enjoyed out visit and would definitely stay there again.

Just a cool place

We thoroughly enjoyed the ghost tour and the charm of the hotel. The rooms were kind of small and I guess because of the Corona virus they aren't cleaning the rooms until people check out so our trash was overflowing and we didn't get new towels. Masks were also required everywhere outside of your room in the hotel, which was kind of a pain. The electrical outlets in our room didn't work, which made charging our electronics very challenging. I wasn't able to figure out how to get the Wi-fi to work and wanted to make a "reservation" for the hot tub but couldn't figure that out either. I think for the amount of money that the hotel costs it's not really worth it, but it feels like somewhere you should at least stay once when in Eureka Springs. We'll probably find a different hotel next time we are in town.

VERY HISTORICAL AND A FUN STAY

Pillows were cheap. Plus there was a group tour of about 15-20 people at 10pm that woke me up.