Comfort Inn MSP Airport - Mall of America

Outside of the homeless individuals that roamed thru the hallways avoiding hotel staff it was pretty good

Got locked out of our hotel room twice in our 3 day stay, and each time had to go back to the front desk to get our door cards reset. Nobody even apologized. Building smelt like a disgusting smoke bomb. We had 4 people and only 1.5 rolls of toilet paper and 4 towels for 3 days. Outside had major cracked windows. Bed sheet had stains. Curtains were see through so we had to tie them together to get some privacy. Front desk did not always have their face masks on. Waste of money

Place was a dump since our last stay! The grounds and building were trashy. People loitering everywhere keeping rocks in the door so they could get in. I felt very uncomfortable and in safe. Maybe protestors camping out. Peaceful? Never again! A refund would be appreciated! Wish I would have taken pictures! Door was shattered on our entrance E.

If your looking for a hotel near the airport for convenience of travel go somewhere else this was crackhead city

The room tv was not working the room i reserved was not available I was supposedly upgraded to a suite that I could not use the second bed in the room because it had no sheets it was an emergency we checked in pretty late but at the same time what hotel does not have sheets for the bed regardless the hotel itself was dirty there was garbage collected in the hallways both nights there were multiple people standing around in the lobby and parking lot I've been to the Comfort Inn before and it was just seemed more ghetto for lack of a better word then it was this time the pool was not open for use the breakfast was horrible to muffins and apple juice compared to the buffet and I get it covid and everything but that would be more of a reason to keep the hotel more clean and it was not I'm disgusted with my last stay at the Comfort Inn in Bloomington I don't believe me and my family will ever be coming back

It was a nice night.

This place used to be relatively decent, but it has taken a serious dive and is now among the grungiest places in the area. The entire building is very dirty and reeks like weed and the whole place is surrounded by shady characters all day and night. I didn’t want to leave my car in the parking lot and the police were there several times. I won’t ever stay there again and I suggest you look elsewhere.

Not bad but I did ask for more towels and did not receive them. The cleaning personnel did not give them when asked and did not come back with any when I asked again.

I had a late check in and, the front desk lady was nice and warm. My room was clean and had a microwave and fridge. There are other hotels in the area that are more updated however it was a nice experience.its conveniently located walking distance to MOA. Cheap clean and convience that's all I needed.